Senior Business Support Administrator
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Position Overview & Specifications
Coventry Campus Based
Coventry University Group is a global education group with a mission of Creating Better Futures.
We offer a range of high-quality education and services through several bases across the globe including London and Scarborough in the UK.
Ranked joint first amongst modern universities for graduate career prospects in the Guardian University Guide 2022, Coventry was also shortlisted for University of the Year in the Times and Sunday Times Good University Guide 2021. People are taking notice of us, so there's never been a better time to join.
An exciting opportunity has arisen to join our Business Administration and Support Team, who support the Senior Leadership Team and business area senior managers across the Coventry University Group.
The Role
As a Senior Business Support Administrator you will provide a wide range of administrative and project related support to a designated area while adopting a sophisticated approach to ensure business continuity when managers are travelling.
You will organise meetings, agendas, take minutes, chase actions and report on progress for defined areas of activity while taking responsibility in the preparation and collation of documents and information including researching information in a timely manner. Acting as ‘Secretary’ to strategic planning meetings and other related project groups when required you will also support the planning and management of events and conferences including UK and overseas travel arrangements where appropriate.
Our Ideal Candidate
You will have proven, demonstrable experience in providing high level administrative and office management support for one or more senior managers. Degree educated, or extensive equivalent experience in a similar role, you will have the ability to organise meetings, manage diaries, source, and present information, arrange events and conferences including overseas travel.
With excellent customer service and communication skills, you will have experience communicating with a broad range of key stakeholders both internal and external including international stakeholders while demonstrating tact, diplomacy, and confidentiality.
The ability to work both independently and as part of a team with the flexibly to manage and prioritise your workload meet to the needs and demands of a dynamic organisation operating in a rapidly changing environment are essential for this role.
The Benefits
Along with a competitive salary we offer an industry leading Rewards and Benefits package which includes:
- Annual Company Bonus up to 10% based on company performance
- 30 days Annual leave plus Bank Holidays
- New Holiday Purchase Scheme up to 5 additional days
- Employers Pension Contribution matched up 10%
- CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
- Life Assurance 4*Salary
- BUPA Cash Plan
- 50% off Tuition Fee’s for staff dependants
- Cycle To work scheme
- New Electric Car Scheme
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Colleges & Universities
Based on transatlantic hiring benchmarks for Senior Business Support Administrator roles across Coventry University's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Colleges & Universities.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £22,434 - £32,652 bracket, including retirement vesting and health parity.
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