Front of House
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
The Mount Charles Group has an exciting opportunity for a Front of House Assistant to join its team at Ulster Museum Café based in Belfast.
Working Pattern:
- 20 hours per week.
- Tuesday to Sunday
- 09:00- 5:30
- Various Shift Patterns - Option to be Flexible
Rewards:
- 28 days paid holidays (pro-rata if part-time)
- Training & development
- Uniform provided
- Staff discount portals
- Company Pension
- Voluntary Private Healthcare Scheme and Cash plan Scheme
- Staff wellbeing and employee assistance program
- Employee Referral Scheme
The Role:
- Ensuring the service achieves maximum efficiency, always achieving a high standard of customer satisfaction
- Till Operation
- Provide exceptional customer service to all customers
- Restocking Drinks and Confectionary
- Ensuring all HACCP, Food Safety and Health & Safety Legislation requirements are always adhered to.
- Ensuring tables and areas are kept clean and tidy
The Person:
- Excellent communication, organisational, and time management skills.
- Previous experience working in a hospitality role
- Ability to work in a fast-paced environment, deal with issues as they arise, and contribute in all areas of service
- The ability to prioritise and have an eye for detail
- To promote and contribute to a harmonious working environment where all employees are treated with respect and dignity
- To ensure a safe environment
The Mount Charles Group is an equal opportunities employer and welcomes applications from all sections of the community.
GREAT PEOPLE - GREAT SERVICE - GREAT FUTURE
Job Types: Part-time, Permanent
Part-time hours: 20 per week
Salary: £10.42 per hour
Benefits:
- Employee discount
- Free parking
- On-site parking
- Store discount
Schedule:
- Day shift
Ability to commute/relocate:
- Belfast, BT9 5AB: reliably commute or plan to relocate before starting work (required)
Experience:
- Barista experience: 1 year (preferred)
- Hospitality: 1 year (preferred)
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: RF-202304-04
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Front of House roles across Craft Event Co's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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