Receptionist
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Position Overview & Specifications
Be part of the family...
We’re a family business through and through – family owned, family run, with a warm family welcome for guests and team alike. Our seven hotels are unique and set in three stunning Scottish locations. Some are big, some are small but all offer good food drink, great beds and a ton of things to do.
Crieff Hydro Hotel
Pretty much in the centre of Scotland, we’re set in a 900acre estate in stunning Perthshire. Home from home, we’ve been welcoming generations of families for 150 years. We have 215 hotel bedrooms, 55 self-catering lodges, six restaurants and over 60 onsite activities– there really is something for everyone!
Action Glen offers an exciting range of activities for all ages and abilities including high and low ropes, quad-biking, mini quads, off road driving, segways, archery, and our most recent addition – the exciting tree top adventure park.
About the role
You’ll be part of our enthusiastic Action Glen team. Working alongside our team of outdoor instructors, you’ll be motivated with a sense of humour
Your passion for the outdoors will be contagious. From helping guests book their next family adventure to supporting the safety briefing and kit-up of our next group of quad-bikers, you’ll be a great communicator and take pride in everything you do.
This is a hands-on, office- based role initially however there will be opportunities to get involved at instructor level should you wish to.
What we need from you
- Reception experience – with a passion for everything outdoors
- Organised with keen attention to detail – and a great communicator
- Team focus – there are no egos here, just hard-working people who love creating memorable experiences for every guest
- Ideas and openness – we’re up for doing things differently and will try (almost) everything once
- Fun and easy to talk to – we’re looking for personality, not a corporate clone
- Flexibility – there’s no problem you can’t fix
What you’ll get from us
- The chance to work in a friendly, forward thinking company with investment as a priority.
- Great benefits – including pension, and discounts on leisure membership, food and hotel stays
- Live in accommodation may be available
About Us
Crieff Hydro is Scotland's leading resort for both leisure and business. With 215 hotel rooms as well as 55 self catering units we offer both choice and flexibility to our guests. Spread over a 900 acre estate we offer free daily childcare, 6 food outlets and over 60 indoor and outdoor leisure activities including spa, golf, Segways, horse riding and Aloft!, our tree-top adventure.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Hotels & Resorts
Based on transatlantic hiring benchmarks for Receptionist roles across Crieff Hydro Limited's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Hotels & Resorts.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £19,194 - £21,040 bracket, including retirement vesting and health parity.
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