Assistant Manager to Area Manager

We are looking for an Assistant Manager who is enthusiastic about:

• Perfect customer service
• Our values; Competitive, Enthusiastic, Family, Get It Done and Integrity
• People – Experienced hands-on leadership skills
• Customer service

As an Assistant Manager you will be:

• Responsible for Shift Managers and Crew
• Supporting the delivery of perfect food.
• Provide an “above and beyond” experience for your team while creating an awesome working environment where people are happy to come to work and have fun.
• Ensuring every customer is delighted with their order and their experience - You will deal with complaints promptly in an open and honest way.
• Leading from the front, you will be hands on working with the team on the line and on floor with customers.
• Responsible for supporting your General Manager and delivering store results.
• Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs.
• Running smooth day to day operations, thinking about long term plans.
• Always leading with our values
• Developing your team to ensure there is a strong talent pipeline.

Where you can go with Us?

• If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.
• Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.
• This isn’t just a job – it can be a career!

About us

Imagine if KFC and Itsu had a baby...

...it would probably be our crispy rolls. Viral on TikTok, you check it out yourself. And now you have the opportunity to join this growing business in its early days!

- Cheerful with customers,

- Speedy with new skills (sushi rolling!),

- and a clean freak in the kitchen (not scared of a scrub).

We need talented Londoners to help cook, roll, and serve this tasty treat. (And keep the google rating at 4.9/5!!!) Impressing us now will set you up brilliantly to lead in the not-so-distant future as we get more locations and more staff!

Job Types: Full-time, Permanent, Graduate

Salary: From £36,000.00 per year

Benefits:

• Casual dress
• Company events
• Discounted or free food
• Employee discount
• Employee stock purchase plan
• Gym membership
• Referral programme
• Store discount

Schedule:

• Monday to Friday
• Overtime

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Application question(s):

• "Everything happens in the kitchen". What is your experience making food or working in a kitchen? (professionally or at home)
• "The show must go on". Making sure the shop runs and customers are served is your biggest priority! Can you give an example of when you've had the responsibility to run something complicated?
• What commitments do you have (e.g. College/University/Education) and how much time do they take up per week?

Education:

• A-Level or equivalent (required)

Work Location: In person