Meetings and Events Coordinator

At Crowne Plaza Birmingham City, we embrace the new world of business and understand that Modern business travellers want a hotel (and a hotel team) that understands and supports them, helping at every turn.

We’re looking an engaging person with good negotiation skills that can deliver excellent service that our guests will love, in ways that are in line with our budget figures. As a Meetings and Events Sales Coordinator you will be comfortable with multi-tasking in a fast-paced environment, whilst ensuring all information is up to date and communicated so that each meeting and event runs smoothly.

What we offer you!

· 28 Days holiday increasing to 33 days after your 5th year of service

· Access to IHG’s worldwide Employee Rate and Friends & Family discount schemes worldwide

· In house rewards and recognition programme

· Training and development and the opportunity to work with a fast paced, customer-focused company

· Long service awards

· Company health and wellbeing programme

Our Values

At Centre Island you’ll be joining a growing family of 9 hotels with over 400 employees. At Centre Island not only will you be working at one of our branded IHG hotels, you’ll be part of the Centre Island team who are all engaged, enthusiastic and have the Centre Island personality.

We believe our values are an integral part of our business and our teams strive to always:

· Act with INTEGRITY and CARE

· ENGAGED with customers and colleagues alike

· Have PASSION and take OWNERSHIP in everything they do

· Strive to be CREATIVE to continuously improve

Main Duties and Responsibilities

· To have a warm and welcoming nature with our guests to assist with maximising the occupancy of the Meeting and Events space, whilst communicating with our clients at each stage of the event to ensure that all requirements are met.

· To use attention to detail at all times, ensuring that all function sheets are up to date and accurate.

· To communicate effectively with other hotel departments, providing updated and correct information that could affect the operation of a meeting or event.

· To identify potential business and proactively develop business for the hotel, converting key business through show rounds.

· To be able to work as a team player as well as on your own when required.

· To have a competent level of IT skills, along with strong written and verbal English

It is essential that you have previous experience with in Conference and Events Sales in a similar role or property, and it is desirable that you have previous experience with Delphi.

The statements in this job description are intended to describe the essential nature and level of work being performed. They are not intended to be ALL responsibilities or qualifications of the job.

So go on - show us how your passion and personality are the perfect fit to deliver memorable experiences to our guests!

Job Types: Full-time, Permanent

Salary: Up to £24,000.00 per year

Schedule:

• 8 hour shift
• Monday to Friday

COVID-19 considerations:
Staff are advised to wear face coverings as are our guests. All necessary PPE is provided.

Application question(s):

• Do you have experience using Delphi?

Experience:

• Meetings and Events Sales: 1 year (preferred)

Work Location: One location