Customer Service Assistant
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We are in need of a full time Customer Service Assistant to join our expanding team in London. Customer Service is the most important and at the leading edge of what we do. If you love communicating with others and enjoy customer interaction, please submit your CV.
Customer Service Assistants are tasked with interacting with customers on a daily basis, answering questions, listening to customer concerns, selling new products, and providing customer feedback to the management team.
This position will require attention to detail. The Customer Service Assistant drives sales, points and ensures that key performance indicators are met. Our most exciting applications come from those who are able to work as part of a team and are excited about taking on an exciting opportunity in a customer facing role with a tremendous opportunity for growth within the company.
Customer Service Assistant Key Qualifications:
- Excellent communication skills
- Previous sales experience is a bonus
- Enjoys proactively engaging customers
- Great interpersonal skills as our Customer Service Assistant must work well in a collaborative environment
- Attention to detail
Customer Service Assistant Requirements:
- Speak to customers daily answering any questions they may have
- Enter customer data to complete sales
- Increase sales by up selling relevant products
- Respond effectively and professionally to consumer enquiries
- Clear verbal communication skills to effectively communicate with customers
- GCSE or equivalent required
To be considered Customer Service Assistant candidates must be authorised to work in the United Kingdom.
We are looking to begin filling positions ASAP.
*Successful candidates should be able to commute to Central London*
Job Types: Full-time, Permanent
Salary: From £30,000.00 per year
Schedule:
- 8 hour shift
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Assistant roles across CSP's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £30,000 bracket, including retirement vesting and health parity.
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