Bubble Tea - Supervisor Assistant

Job Advert - Bubble Tea Supervisor (High Wycombe)

About us
We are CUPP; an independent bubble tea company, founded ten years ago in Bristol, UK. We now have multiple stores nationwide and are looking for baristas to join our fabulous team!

We see ourselves as bubble tea pioneers, striving to refine every element of the famous Taiwanese drink. To make it the freshest, healthiest and tastiest bubble tea in the UK!

Using fresh ingredients; including our own bespoke fruit purees, brown sugar syrups (no fructose here), fresh fruit juices, along with fresh organic milk, the best milk alternatives and freshly brewed loose leaf teas; we’re refining the way bubble tea is made. All while providing the best customer service and product knowledge to our lovely customers. Whether you’re a bubble tea connoisseur or new to the whole concept, we are certain we can find the perfect bubble tea for you.

Job Description
We are looking for a full time supervisor to support the Store Manager in the daily running of the store. This position will cover all aspects of the Bubble Tea Barista position described below as well as being a brand ambassador for CUPP. Duties will include providing excellent customer service to our customers, team leading, training, upholding company standards and values and helping build a great team and working environment.

Bubble Tea Barista:

• Provide great service and product knowledge to our customers.
• Serve consistently perfect bubble teas.
• Feel confident in a fast paced working environment.
• Keep a clean and organised working area throughout the day.
• Help provide a great working environment for you and your fellow team members.
• Support the store manager.

To join us you will:

• Be a passionate, energetic hospitality professional or supervisor who cares greatly about fantastic customer service and great team management.
• Have previous hospitality experience showing proven ability to adhere to high company standards and health and safety practices.
• Be flexible to work full time hours, including weekdays and weekends.

We will:

• Offer a great work environment in a fast growing, exciting company. We take pride in the quality of our work and the relationships we build with our customers and team members.
• Provide full training, giving you all the tools and knowledge needed.
• Offer great bubble tea discounts and drinks on shift.
• Provide nice working hours and shift patterns to all management and team members.
• Offer development within the company for the right person, as well as ongoing training and support.

If you are a hospitality professional, who is passionate about the industry and customer service, would like to work in a unique, fast growing industry in a prime location in High Wycombe then please don’t hesitate to apply.

Hospitality experience is essential, supervisory experience is preferred, however a fantastic, positive attitude and confidence in your ability to fulfil the role will get you just as far.

Please include a cover letter and an up to date C.V with your application. Along with details of your weekly availability as well as any holidays booked this year.

Job Type: Full-time

Salary: £11.00 per hour

Benefits:

• Company events
• Company pension
• Employee discount
• Flexitime
• Gym membership

Schedule:

• Flexitime
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• High Wycombe: reliably commute or plan to relocate before starting work (required)

Work Location: In person