Part Time Veterinary Receptionist
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Position Overview & Specifications
We have a fantastic opportunity for a Receptionist to join our team here at Victoria Vets!
This is a permanent part time position, working pattern is below:
- Monday 8:30am-6:30pm
- Thursday 8:30am-6:30pm
- Friday 8:30am-6:30pm
As a Receptionist, you will provide a friendly and efficient service to our clients and their animals. You will need to be able to work well within a team as well as working individually, however support from your peers is always on hand. We are a professional and personable team working in a very challenging and busy environment, which makes the role varied, interesting and no day is ever the same!
You will need to have the ability to remain calm under pressure and also show empathy in each situation you encounter, from sharing the excitement of a puppy's first visit to the vets or comforting a client who has received some bad news.
Day to day duties of the role will include answering phones, responding to emails, booking appointments, registering new clients, completing insurance forms, dispensing medications, taking payments and providing a warm and welcoming experience to our clients arriving to the clinic.
Previous receptionist or customer facing experience is essential. Previous veterinary industry experience would also be highly beneficial but training will be given. Most importantly, we are looking for a team player who is flexible and adaptable - as there are so many aspects to the role, we need someone who is quick thinking and willing to learn!
The salary for this position will be in line with National Minimum Wage +3% cost of living increase.
We know that benefits are key, and that your personal benefits priorities will differ from others. Holidays, pensions, discounts on your pet's care, paternal leave, fee payments or share save schemes might be your priority. If you'd like to learn more, do feel free to contact the recruiter managing this campaign and ask them to talk you through our offerings. Or, if easier, you can find a list at on our careers site CVS Employee Benefits- what we can offer you. (cvsukltd.co.uk)
To apply for this position please click 'Apply Now'.
Please do not delay in submitting your application for this role. With some roles that are urgent or receiving high volume of applicants, we may interview and conclude the process prior to the closing date of the advertisement.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Pet Care & Veterinary
Based on transatlantic hiring benchmarks for Part Time Veterinary Receptionist roles across CVS UK Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Pet Care & Veterinary.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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