Clinical Secretary

Main area Clinical Secretary

Grade

Band 3

Contract

Permanent

Hours

Part time - 21 hours per week (over 3 days)

Job ref

373-SMH1486

Site Vale House

Town

Winsford

Salary

£21,730 - £23,177 per annum (pro rata)

Salary period

Yearly

Closing

Today at 23:59

Cheshire and Wirral Partnership NHS Foundation Trust (CWP) supports thousands of vulnerable people across Cheshire and Merseyside.

We provide physical, mental health and learning disability services to a total population of around one million people.

Situated near two thriving cities in Liverpool and Manchester, CWP operates from 66 sites across Cheshire and Merseyside, including Wirral, Chester, Winsford, Crewe, Macclesfield, Sefton and Trafford.

We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running and committed to delivering person centred care.

The Care Quality Commission (CQC) has rated CWP as ‘Good’ overall, ‘better’ for treatments and ‘Outstanding’ for care.

We offer a variety of roles at all levels, so whether you are just starting out in your career or you are looking to use your skills and experience in a new role, CWP is the right employer for you.

At the NHS, we are reminded every day of how important life is. As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement whether that’s job share, part time or another flexible pattern.

Apply now to join our skilled and friendly teams and help us to deliver our vision to improve health and wellbeing by providing high quality care.

Visit our ‘Working for us’ pages at www.cwp.nhs.uk to find out more about why you should choose CWP.

Job overview

The Primary Care Mental Health Team covering the Central Cheshire location currently have an opportunity for a part time Clinical Secretary to work within a multi disciplinary team based in Vale House, Winsford.

The role involves working alongside a team of nurses, administration staff and a consultant.

Previous administrative experience is essential and a working knowledge of systems and software programmes i.e. Winscribe, and other Microsoft office applications.

Main duties of the job

To provide comprehensive Medical Secretarial support to the Consultant and Clinical Team. Tasks include:-

Booking appointments

Writing letters, using Windscribe

Updating records

Managing diaries

Coordinating meetings

Managing waiting lists

Liaising with other health staff and outside agencies, GP's etc.

Working for our organisation

CWP provides health and care services for local people, including mental health, learning disability, community physical health and all-age disability care – including the provision of three GP surgeries.

Our aim is to help people to be the best they can be, adopting a compassionate, person-centred approach to everything we do. We were recently rated as Outstanding for Caring by the Care Quality Commission with a Good rating overall.

We have been recognised by the Health Service Journal as one of the top places to work in the health service for the last two years running. CWP also scored the highest in the north west (among mental health, learning disability and community Trusts) for staff “recommending CWP as a place to work” in the NHS Staff Survey 2020.

We have services across Wirral and Cheshire, as well as Trafford, Warrington, Bolton, Halton and Liverpool – and provide specialist services for the North West as a whole.

Apply now to join our skilled and friendly teams and help us to deliver our vision to improve health and wellbeing by providing high quality care. We offer a variety of roles at all levels.

CWP are committed to making our recruitment practices as inclusive as possible for everyone. We are committed to promoting equality and diversity and developing a culture that values differences. We are proud to be a Disability Confident employer.

We welcome applications from people who have direct experience of accessing our services.

Detailed job description and main responsibilities

Please download a copy of the job description for full details.

Recruitment selection processes are based on competence (see Person specification) and values.

CWP recruits people that can demonstrate the Trust’s Values and Behaviours in their everyday life. Therefore, if you are invited to interview, you will be undertaking a Values Based Interview/Assessment, which explores not only what you do but how and why you do it.

Before applying, we encourage you to review the Trust’s Values and Behaviours which are ‘the 6 Cs’ Communication, Competence, Courage, Care, Compassion and Commitment. A ‘Guide to completing your application form’ can be accessed on the right side of this page under the job description.

The Supporting Information Section in your application should therefore reflect your understanding of the Trust’s Values and associated Behaviours. You will be expected to provide us with examples from work experience and/or personal life which demonstrate these values through your behaviour.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’ Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

We offer a guaranteed interview scheme for our Armed Forces community. Please answer YES’ to the question in the application form.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Please note applicants will be required to pay for their DBS check. Costs are deducted from salary following appointment. You are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies.

New entrants to the NHS will commence on the minimum of the scale stated above.

CWP encourages and supports all staff to become vaccinated against COVID-19.

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties or need help when making an application please contact our Recruitment Team on 01244 393100.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Person specification

Qualifications

Essential criteria

• RSA III Typewriting Qualification or equivalent

Desirable criteria

• ECDL
• AMSPAR Medical Secretary Diploma or equivalent level of experience

Knowledge & Expertise

Essential criteria

• Working knowledge of software programmes, eg: Microsoft Office
• Understanding of medical terms
• Audio Typing experience
• Knowledge of the Data Protection Act and Information Governance
• Minute / Note taking experience

Experience

Essential criteria

• Previous Secretarial experience
• Experience of working as a member of a team in an office environment

Desirable criteria

• Previous secretarial experience in a health related environment

We are committed to equal opportunities and we welcome applicants from all sections of the community to ensure our workforce is representative of the population we serve.

We support anyone with a disability thinking about applying for a job at CWP. If you need help at any stage, please contact our Recruitment Team on 01244 393100. Please also inform the team if you have any special support needs to be considered as part of the interview and selection processes.

If your disability meets the definition set out in the Equality Act 2010, and you can show that you meet the ‘essential’ criteria described in the person specification for an available position, please answer ‘YES’ to the question: ‘Do you wish to be considered under the Guaranteed Interview Scheme?’

Please note, external applicants will be required to pay for their Disclosure and Barring Service Check (DBS). Enhanced Disclosure costs £40. Standard Disclosure is £23. Administration fee is £3.50. Costs are deducted from salary following appointment. Please note that DBS costs will be waived for applicants who are being recruited for COVID-19 reasons.

If the role you are successful for requires a DBS check, you are encouraged to enrol for the DBS Update Service. A small annual fee of £13 per year applies. Please see attached “Update Service Applicant Guide” document for further information.

We welcome applications from people who have direct experience of accessing our services.

New entrants to the NHS will commence on the minimum of the scale stated above.

We offer Voluntary Living Wage.

All new clinical support staff will be required to have completed or working towards the Care Certificate (CWP In-house 2 day training to be completed within 6 months of start date).

Applicants are advised to apply early as if a large number of applications are received for this post we reserve the right to close the vacancy prior to the advertised date.

If you experience any technical difficulties applying for this post please contact our Recruitment Team on 01244 393100 and quote the vacancy reference number.

Good luck with your application. We hope to welcome you to Team CWP very soon.

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Further details / informal visits contact

Name Tracy Ellison

Job title

Office Manager

Email address

tracy.ellison@nhs.net

Telephone number

0300 3030639

Additional information