Junior Infrastructure Engineer
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Position Overview & Specifications
Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems and cloud services we keep Britain working.
We are constantly growing our teams, product offerings and customer base by working closely with all of the major networks and suppliers as well as through acquisition – so there’s always an exciting new opportunity to support UK businesses on the horizon.
Job Description
Salary: Between £27,000 - £35,000 DOE
Location: Nelson with Hybrid Working
Working Hours: Monday to Friday 8:30/9:00 - 17:00/17:30
Key Responsibilities:
- Provide technical support and assist with the implementation of a new Daisy Communications standalone IT infrastructure.
- Install new / rebuild existing servers and configure hardware, services, settings, directories, storage, etc. in accordance with standards and project/operational requirements.
- Research and recommend innovative, and where possible automated, approaches for system administration tasks.
- Manage and complete effective documentation of server procedures regarding design and implementation of hardware, software, and systems.
- Actively perform system monitoring, verifying the availability and integrity of all servers, systems and key processes.
- Mentor the junior members of the IT Service Desk team.
Qualifications
- Project work involvement\implementation\planning
- M365\AWS\Azure implementation\administration\trouble shooting
- General System Administration skills (Operating systems, hardware, virtualization)
- Anti-Virus\Security
- Advanced working knowledge of Active Directory/DHCP/DNS/GPO etc.
- Excellent troubleshooting skills and logical approach to problems
- Exceptional communication skills - both written and verbal
- Organised with high attention to detail
Additional Information
What are the benefits of working at Daisy?
Our ethos is simple: the more you put in the more you get out.
We have been voted by Best Companies as the UK's 4th best Telecoms company and we are in the UK's top 75 Best Large Companies to work for in 2022.
Here are some of the benefits that we offer…
- 25 days holidays, plus bank holidays, and the option to purchase more!
- Professional development to help you achieve your personal goals
- Eye care vouchers available and discounted Medicash membership
- Access to discounts and savings at more than 1,200 retailers
- An additional day off on your birthday or if you're getting married
- Auto enrolment following probation into a salary pension scheme
- Access to exclusive offers on a range of Daisy products
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Telecommunications Services
Based on transatlantic hiring benchmarks for Junior Infrastructure Engineer roles across Daisy Communications's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Telecommunications Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,000 - £35,000 bracket, including retirement vesting and health parity.
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