Receptionist/Administrator
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Position Overview & Specifications
Darlington Mind are a leading mental health charity covering County Durham, Darlington, Hambleton and Richmondshire
We are looking to recruit a friendly and welcoming person with excellent people skills to work in our Darlington office. You will be the first point of contact for enquirers and visitors and for service users attending activity groups.
You should also possess strong telephone, communication, administrative and IT skills to ensure accurate recording of information on our database and be confident in dealing with enquiries in person, by email and by telephone.
You must be a good team player who can work well with staff, volunteers and clients but also be able to work on your own initiative to prioritise your workload.
Experience of working with people with mental health problems would be an advantage.
Job Type: Part time, 15 hrs Permanent
Salary: £9.75 per hour - subject to review by April 2023
CVs will be considered and those who are successfully shortlisted with be contacted for an interview
The deadline for applications is Friday 10th March at 5pm
We are an equal opportunities and disability confident employer and warmly encourage applicants from diverse backgrounds include people with lived experience of mental health, people with disabilities and people from BAME and LGBTQ+ communities.
The successful applicant will be subject to a DBS check and we will require receipt of two satisfactory work related references.
Job Types: Part-time, Permanent
Part-time hours: 15 per week
Salary: From £9.75 per hour
Benefits:
- On-site parking
Schedule:
- Day shift
- No weekends
Application question(s):
- Do you have the ability to work without direct supervision?
- Do you have excellent communication and customer service skills?
- Do you have proven telephone, administrative and written skills?
- Are you experienced in the use of MS word, MS outlook and databases?
Work authorisation:
- United Kingdom (preferred)
Work Location: One location
Application deadline: 10/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist/Administrator roles across Darlington Mind's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £10 - £10 bracket, including retirement vesting and health parity.
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