Spa Host

About the Role

Would you like to join the largest Health and fitness operator in Europe?

As Europe’s largest health and leisure group, we are more than ‘just a gym’. We pride ourselves on giving our members the opportunity to relax and unwind in our premium spa retreats, whether that be after a tough work out in our state-of the-art gyms; enjoying one of our signature exercise classes; or just spending the day rewinding after a tough week at the office.

As a Spa Host you will be acting as an ambassador for our beautiful spa retreats, welcoming members, ensuring they understand the health and wellbeing benefits of each therapy room, offering drinks, selling our spa well-being products and ensuring that the spa is always clean and tidy to the standards you would expect from a premium environment - both inside as well as the relaxing outside areas.

You will be recommending and educating members on the various benefits of the spa experience, on spa etiquette and using your expert product knowledge to ensure that the member experience, usage and value for money is maximised.

So, what do you get from us?

As part of our Spa team you will enjoy a great range of benefits that you’ll be hard pressed to find anywhere else in the industry:

• Free Club Membership* for you and your family
• Discounts on our products such as Swimming / Tennis Lessons and Personal Training.
• Unlimited 50% discount on food and drinks
• Opportunity for advancement and career progression
• Flexible Shift Patterns / Majority of shifts are straight not split!
• Learning and Development Opportunities.
• Wagestream App allowing you to be paid on demand
• Benefits Suite

What qualifications, skills and experience do I need?

• Experience in a premium customer service environment
• Passionate about customer service.
• Team Player

Up for the challenge? We would love to hear from you!

You bring the passion. We bring the purpose. We’re more than a Club. We’re a community. Be a part of it.