Receptionist
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Position Overview & Specifications
An exciting opportunity has arisen for a Veterinary Receptionist to join our friendly team at Deane Vets based across our two branches at Taunton and Wiveliscombe.
The Veterinary Receptionist will be involved in ensuring exceptional client and patient care is delivered at every visit. You will greet clients, offer support and guidance, manage payments, book future appointments, register care plans, cash up and ensure all end of day checks are completed allowing smooth daily running of the clinic.
You will work in a large team of Veterinary Surgeons, Registered Veterinary Nurses, Student Veterinary Nurses and Receptionists, where being a happy and friendly team player is a must.
This is a full-time, permanent position, working 40 hours per week over 5 days between the hours of 8 am – 7 pm, Monday to Friday, with also joining the weekend rota of currently 1:4 Saturday mornings with time in Lieu given retrospectively.
About Us
We are a progressive small animal practice on the edge of Taunton. We are within easy reach of the coast, or the Big Smoke of Bristol or Exeter. We can offer forward looking veterinary care with great facilities, in a calm professional environment where team support is paramount. You would join a team of 6 Veterinary Surgeons, 5 Registered Veterinary Nurses with 2 Student Veterinary Nurses and a supportive reception team. Teamwork is very important to us with frequent case discussions, support and advice. We are a GP practice but with plenty of scope for developing specialist interests and advancing skills.
Applicant requirements
We are looking for a Veterinary Receptionist who has experience working in a busy workplace or practice. Ideally the candidate would have previous experience within the Veterinary industry, but this is not essential as full training will be given.
The role will suit a positive, proactive and supportive individual, who has excellent organisational and attention to detail skills.
Closing date Monday 13th February with Interviews taking place Week commencing 20th February 2023.
Job Types: Full-time, Permanent
Salary: £7.42-£10.46 per hour
Schedule:
- Monday to Friday
- Weekend availability
Ability to commute/relocate:
- Taunton: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 13/02/2023
Reference ID: Veterinary Receptionist
Expected start date: 01/03/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Receptionist roles across Deane Vets's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £7 - £10 bracket, including retirement vesting and health parity.
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