Front of House - Prince Edward Theatre (Ain't Too Proud)
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Position Overview & Specifications
Front of House Attendant
Prince Edward Theatre
£11.17 per hour plus staff benefits
30 hours per week, show-based contract
Founded over 30 years ago, Sir Cameron Mackintosh's Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London's West End: the Gielgud, No l Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham's.
We offer exceptional training and development opportunities, and are committed to recruiting, retaining and developing the best staff in the West End.
Job overview/ summary of main tasks
Reporting to theatre management, this role ensures exceptional customer service is delivered before, during and after the performance. This includes welcoming patrons, checking tickets in a fast paced environment and selling programmes, merchandise, ice cream and an assortment of drinks and snacks to customers. The Front of House team also ensures the safe evacuation of patrons when directed by the Duty Manager.
Key skills and experience required
Successful applicants will have previous experience in a customer-facing role, excellent communication skills and an interest in theatre.
Closing date: 12/05/23
As the role may involve the service of alcohol you must be at least 18 years old to apply.
For more information and details on how to apply please visit
https://www.delfontmackintosh.co.uk/about-us/recruitment
Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
Job Types: Full-time, Part-time, Temporary contract, Fixed term contract
Salary: £11.17 per hour
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Front of House - Prince Edward Theatre (Ain't Too Proud) roles across Delfont Mackintosh Theatres's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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