Manager, Global Cyber Security Metrics and Analytics

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Global Technology Services works at the forefront of technology development and processes to support and protect Deloitte around the world. In this truly global environment, we operate not in "what is" but rather "what can be" to help Deloitte deliver and connect with its clients, its communities, and one another in ways not previously conceived

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our clients. If this opportunity is of interest to you with some flexibility, please do discuss with us.

Are you passionate about championing new security technologies at global scale? Do you enjoy leading and executing tech strategies?

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Deloitte drives progress. Using our vast range of expertise, that covers audit, risk advisory, and consulting services across tax, legal, business, technology and corporate finance, we help our clients become leaders wherever they choose to compete. To do this, we invest in outstanding people. We build teams of future thinkers, with diverse talents and backgrounds, and empower them all to reach for and achieve more.

What brings us all together at Deloitte? It’s how we approach the thousands of decisions we make every day. How we behave, our beliefs and our attitudes. In other words: our values. Whatever we do, wherever we are in the world, we lead the way, serve with integrity, take care of each other, foster inclusion, and collaborate for measurable impact. These five shared values lead every decision we make and action we take, guiding us to deliver impact how and where it matters most.

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As a Global Cybersecurity Metrics and Analytics (CSMA) Manager, you will report to Global Cyber Risk Lead and will interact with members of the SOC, GEMS, Member Firms, other teams such as Internal Audit and global services teams like Firewall Management, IDPS and Web Protection.

The role focuses on the management of a team of technical analysts who extract data from various Cybersecurity systems for onward processing and delivery to our internal customers.

• Ensure the delivery of Cybersecurity metrics on a weekly, monthly and ad-hoc basis as requested
• Oversee the development basic and advanced dashboards for front-end reporting capability for executive reporting that provides critical Cyber Security metrics, analytics for various stakeholders
• Ensure the team processes are operating correctly, including workflows to gain appropriate approvals before data is released to internal customers
• Delivery exceptional customer service to our Member Firms by providing timely responses, and accurate insights in a consistent manner
• Identify opportunities to automate and simplify data collection and reporting
• Drives continuous improvement across all services through bug fixing, maintenance, documentation, and considering stakeholders feedback and own team’s feedback
• Play key role in supporting the development of capability to provide various cyber security evidence that may be required for any cyber regulatory, compliance and audit assessments.
• Actively seek to improve and develop new KPI’s/KRI’s based upon gained knowledge and new requirements
• Go-getter able to work autonomously, as well as, in several teams’ background.
• Have a sound judgment skills and ability to manage escalations.

Connect to your skills and professional experience

Essential:

• Bachelor’s degree in Statistics, Mathematics, Economics, Finance, Business Analytics, Management Information Systems, a Technology-related field, or equivalent education-related experience
• Significant experience in information security, in areas such as: Cybersecurity metrics, analytics, forecasting, and reporting, cybersecurity risk management or governance/PMO
• Management of a team of up to 6 technical staff, including recruitment, resource scheduling, task allocation, staff development and mentoring
• High level understanding of Python, SQL databases and applying data modelling to do data collection, data processing and generate analytics
• Basic understanding and experience working in Agile environment using DevOps
• Experience with documenting business requirements, defining security data templates and executive-level reporting
• Working knowledge and understanding of key performance indicators (KPIs) OR key risk indicators (KRIs)
• Good experience with Microsoft programs (Word, Excel, PowerPoint, Outlook, OneNote, Access and Visio)
• Knowledge in:
• processes, procedures, and controls
• management reporting processes
• industry practices and metric reporting fundamental

Desirable:

• Familiarity with multiple standards and frameworks such as NIST Cyber Security Framework (CSF), ISO/IEC 27004, ISO 27001 and 27002, CIS Security Metrics or Kill chain methodology and MITRE ATT&CK Framework etc.
• Professional Cybersecurity certification like CISM, CISSP, CompTIA Security+ or ISACA’s CSX.
• Knowledge of Splunk or an equivalent log management tool
• Working experience of SIEM systems
• Knowledge of Python
• Knowledge of a variety of machine learning techniques
• A strong desire to understand the what, as well as the why and the how of security incidents
• Experience in interfacing at multiple levels of client management and building relationships
• Ability to provide subject matter expertise in designing and enhancing the IT risk/security metrics
• Experience in ticketing tools such as ServiceNow
• Skills in Azure is a plus

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Collaboration is central to everything we do at Deloitte. Bringing your individual skills and experience, and sharing your specialist knowledge, is how you’ll make a far-reaching impact. Come join us.

Personal independence

Regulation and controls are standard practice in our industry and Deloitte is no exception. These controls provide important legal protection for both you and the firm. We are subject to a number of audit regulations, one of which requires that certain colleagues abide by specific personal independence constraints. This can mean that you and your "Immediate Family Members" are not permitted to hold certain financial interests (shares, funds, bonds etc.) with audit clients of the firm. The recruitment team will provide further detail as you progress through the recruitment process.

Connect with your colleagues

“Together, we’re addressing the biggest issue facing organisations today. As the largest, most prolific cyber consultancy, our insights and expertise are in demand.”

“At Deloitte, is collaboration that sets us apart. Our scale and structure mean you can draw on all kinds of expertise from across our entire global business and behave as a true business partner for your clients.”

Connect to your agile working options

Location: UK Wide

Your Work, Your Way: We call our hybrid working vision Deloitte Works. And it does. We trust you to make the right choices around where, when and how you work. You’ll be able to make decisions about how you work best, to be collaborative, learn from colleagues, share your experiences, build the relationships that will fuel your career and prioritise your wellbeing. Having great conversations with your team and your leadership paves the way for great collaborative ways of working.

You’ll be joining one of our innovative virtual communities. Which means you’ll be part of the Global team. You’ll spend most of your time working from home like all of your Globalcolleagues in the Enabling Functions, or in a local collaboration space when needed. Our hybrid-working model enables our people to collaborate, connect and innovate in both a virtual and physical capacity.

You’ll have all the support you need to succeed, including robust tech and home workstation set-up guidance, as well as access to a variety of flexible working spaces and all sorts of social activities for you to join. We’re continually innovating our working practices too, so you can expect to see new and exciting technology developments coming soon. The future of work is evolving fast and we’re already leading the way by enabling flexibility for our people and making it easy for us all to connect and collaborate.

Discover more about our locations.

Our commitment to you

Making an impact is more than just what we do: it’s why we’re here. So we work hard to create an environment where you can experience a purpose you believe in, the freedom to be you, and the capacity to go further than ever before.

We want you. The true you. Your own strengths, perspective and personality. So we’re nurturing a culture where everyone belongs, feels supported and heard, and is empowered to make a valuable, personal contribution. You can be sure we’ll take your wellbeing seriously, too. Because it’s only when you’re comfortable and at your best that you can make the kind of impact you, and we, live for.

Your expertise is our capability, so we’ll make sure it never stops growing. Whether it’s from the complex work you do, or the people you collaborate with, you’ll learn every day. Through world-class development, you’ll gain invaluable technical and personal skills. Whatever your level, you’ll learn how to lead.

Connect to your next step

A career at Deloitte is an opportunity to develop in any direction you choose. Join us and you’ll experience a purpose you can believe in and an impact you can see. You’ll be free to bring your true self to work every day. And you’ll never stop growing, whatever your level.

Discover more reasons to connect with us, our people and purpose-driven culture at deloitte.co.uk/careers