ICT Technician
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Position Overview & Specifications
- To act as 2nd line support for ICT Support within the school, managing the ICT Support helpdesk, allocating jobs as appropriate according to their priority.
- To resolve technical issues raised by staff and students in a timely manner escalating issues to 3rd line support when assistance is required.
- To advise staff in the use of hardware and software to enable them to improve the quality of teaching and learning for students.
- To be responsible for the installation and maintenance of the school’s classroom ICT equipment including PCs, laptops, interactive screens and printers liaising with third parties as required.
- To install, maintain and upgrade software to enable all students and staff to make full use of all available ICT equipment and systems.
- To maintain inventories of all classroom ICT equipment purchased ensuring that every item is accounted for. To be responsible for the disposal of redundant ICT equipment in accordance with relevant legislation.
- To control stock levels for consumables, including printer supplies, purchasing consumables when necessary, ensuring value for money and minimum disruption to usage of IT equipment.
- To procure classroom ICT equipment, in line with ICT Support’s development plans, including PCs, laptops, interactive screens and printers adhering to the school’s financial controls whilst ensuring value for money.
- To be responsible for undertaking ICT Support projects, as required, to be overseen by the Network Manager
- To assist the Network Manager in the delivery of wider ICT services, as and when required.
- To represent the school in the most professional manner at all times to the wider community in accordance with the school ethos
- To share the school’s commitment to safeguarding and child protection and be familiar with the Safeguarding and Child Protection Policy and other relevant policies.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: National Services & Agencies
Based on transatlantic hiring benchmarks for ICT Technician roles across Derby City Council's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to National Services & Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,878 - £28,371 bracket, including retirement vesting and health parity.
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