IT Business Analyst

Experience / Qualifications:

• Strong Infrastructure support knowledge
• Previous experience of project delivery and Implementation
• Sound understanding of the software development lifecycle
• Knowledge of workflow management tools such as JIRA

Capabilities Required

• Strong communication skills at all levels
• Good Stakeholder Management
• Analytical skills
• Project Management experience
• Business systems implementation knowledge
• Report writing and document scoping
• IT Systems and integration experience

Responsibilities / Accountabilities:

To Lead and/or participate in improvement initiatives for one or more areas of the business

• Support for future planning with business areas
• Work in conjunction with the Senior Technology Business Partner to Build the Tech plans for the business area
• Ensuring milestones are met by managing workloads within projects
• Working with key stakeholders to support the delivery of technology projects within the business area
• Managing diverse projects across different business areas
• Facilitate workshop session in order to gather and build upon existing processes within each business area
• Taking ownership of escalations
• Work with existing third party vendors
• Provide hands on technical expertise of business systems to communicate best practice and understand challenges. This may include low level

• Perform periodic reviews of IT systems across all departments to see if they are continuing to deliver the needs of the business, reporting back any changes

37.5 hours per week

Monday - Friday

We can consider part time/flexible working for this role, this can be discussed at interview stage

The role will be a hybrid working position which will roughly be a 50/50 split between working from our Group Support Centre in Doncaster and remotely

It takes a whole lot of passion to be at the centre of what makes a house feel like home — and that’s just what we do at DFS. We’re the leading sofa retail specialist in the UK, helping people find a comfy seat on their great quality sofas since 1969.

We're a market leader in the UK because of one thing: our people. Our people made us who we are and will drive us into our ambitious future, together. We offer incredible opportunities to get stuck into fun and meaningful work as well as learn new skills — so you can really ‘find your thing’.

Are you ready to make yourself at DFS?

We want you to really feel at home at DFS, with the support you need to do your best work, as well as a range of great benefits:

• Retail Bonus Scheme
• A huge 30% colleague discount, plus 15% friends & family discount across our Group (DFS, Sofology, Dwell)
• Holiday allowance – the time you need to rest and relax (and the longer you’re with us, the more time you’ll get!)
• Enhanced maternity, paternity and adoption leave to give you the time you need to settle in with your new family member
• Access to a range of high street & online discounts from: Sainsbury’s, ASOS, Currys PC World, IKEA, John Lewis and more.
• Discounted Gym and Cinema memberships to help you unwind
• Progression and Development opportunities to grow your skills
• Group Pension Scheme
• Group Sharesave Scheme
• Life Assurance & Company Sick Pay

Ready to make yourself at DFS? Click ‘Apply online’ now to fill in an application form — with you in our corner, we just know we’ll do great things together.

[All roles are subject to satisfactory references and DBS check.]