Airside Performance Manager
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Position Overview & Specifications
Position: Airside Performance Manager
Contract Type: Permanent (Full Time)
Location: London Gatwick Airport
Shift Pattern: Rotational 4 on 4 off (including a combination of day and night shifts)
PLEASE NOTE: The role is based within an Airport. You will be required to under-go Security Vetting Processes ( including a criminal record check) if you are to be successful for this position.
DHL work in partnership with easyJet at Gatwick Airport to provide all ground handling within their Gatwick operation. No two days on our Aviation contract are the same! You will play an integral role in the ground handling operation, working to tight timeframes but delivering fantastic results.
**Amazing Benefits including 24 hour GP service, Retail discounts and reduce cinema tickets plus many more**
WHAT DOES THE ROLE ENTAIL?
- Responsible for the control and delivery of the day to day operational requirements of the Back of House operation
- liaising directly with the customer
- Management of departmental budgets
- Delivery of a high quality and efficient operation.
- Responsible for internal and external KPIs as well as maintaining safety standards and legal compliance
- Provide management information accurately and on time using the IT tools available.
- Be able to manage and develop the team taking direct responsibility for the performance of the managers reporting to you
WHAT DO WE NEED FROM YOU?
- Previous Aviation experience preferably at Gatwick Airport – Desirable
- Currently working at a Shift Manager Level or above
- Strong IT skills
- Ability to manage HR functions at site level
- Strong people management skills
- Ability to adapt your communication style
- Ability to manage teams through your direct reports providing timely and effective feedback
- Financially astute
- Full manual driving licence
SECURITY PROCESS TO WORK WITHIN AVIATION AND TRAVEL AT DHL
- Be able to provide 5 years address history
- Be able to provide 5 years reference history (employment/education/benefit claim/character)
- To obtain a full airside ID
WHY CHOOSE US?
As well as competitive pay rates, you will be entitled to an award winning range of benefits including:
- Free confidential 24/7 GP Service
- Hundreds of discounts (including Retail, Childcare + Gym)
- Affordable loans & Enhanced Pension Scheme
- 24/7 employee support service for you (+ family) with access to free counselling and much more: https://supplychainjobs.dhl.com/jobs/our-benefits/
OUR APPROACH TO DIVERSITY & INCLUSION
We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. Find out more about our Global approach to Diversity, Equity, Inclusion & Belonging: https://careers.dhl.com/global/en/diversity
BE AN ESSENTIAL PART OF EVERYDAY LIFE
DHL is the global leader in Supply Chain management and we keep the world moving. Our expert teams work together to deliver for our customers across a range of industries including retail, automotive, healthcare and more, so they can deliver to their customers.
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Shipping & Trucking
Based on transatlantic hiring benchmarks for Airside Performance Manager roles across DHL Supply Chain's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Shipping & Trucking.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £50,000 - £50,000 bracket, including retirement vesting and health parity.
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