Customer Support Agent
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Customer service Helpdesk
Hours: 37.5 hours per week
Monday to Friday
8-4 / 9-5
Hourly rate: £10.76 per hour
Duration: temp to perm
Do you enjoy speaking with people? Have you got a passion for IT?
If so this may be the role for you. You don’t need any previous experience or knowledge of working within IT what we are looking for is those with customer service experience.
What will you be doing?
You will be the first single point of contract for the stores providing customer service to help problem solve.
You can expect a busy but high achieving environment with a purpose, culture, and values to match, where everyone is working towards the same goal: creating joy in vision for our colleagues and customers.
Due to the nature of the role, we are looking for someone who has a collaborative style and demonstrates initiative and creativity in their approach to finding solutions in a fast paced environment.
What do I need to do now?
If you are interested in this role please click ‘APPLY NOW’ and upload your most updated CV.
Job Types: Full-time, Temp to perm
Salary: £10.76 per hour
Benefits:
- Casual dress
- On-site parking
Schedule:
- Monday to Friday
Application question(s):
- What is your notice period?
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Staffing, Recruitment & Subcontracting
Based on transatlantic hiring benchmarks for Customer Support Agent roles across Distinct Recruitment's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Staffing, Recruitment & Subcontracting.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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