General Assistant
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Position Overview & Specifications
The Role
dnata catering UK are actively seeking a General Assistant to join our already successful and vibrant team at Luton Airport. As a General Assistant you will play a pivotal role in ensuring that our catering and goods arrive with our airline clients on time, in-line with various scheduling requirements.
What’s in it for you:
- Free breakfast, lunch and dinner on site
- Free tea and coffee whilst on shift
- £60 towards both, dental and optical cover through our Simply health Cash Plan
- £150 if you Refer a Friend
- Discounted gym membership at over 2000 gyms nationwide
- Cycle to Work Scheme
- Opportunity to enhance your learning through our inhouse apprenticeship programme
- Access to our Employee Assistance Programme (EAP) which offers counselling and advice on a wide variety of issues, 24 hours a day, seven days a week
- Pension scheme and life cover
Working as a General Catering Assistant, you will support the operation in one of four departments. Our Hot and Cold Kitchen department prepare and plate in-flight meals to a set menu, for both Economy and First-Class passengers. The Production department is crucial to preparing, handling and packaging food products. In Equipment, employees stock handle and package key items for our airline partners whilst our Wash function, cleans and maintains airline equipment.
Permanent contract working 40 hours per week.
About Us
As the global caterer of choice, dnata catering provides inflight catering to the world’s leading airlines. When serving these customers, we’re also serving their customers and leaving a lasting impression on their travel experience. That’s why our mission is to deliver the promises our customers make. We offer a comprehensive range of Inflight Catering, Onboard Retail and Logistics services across all of the UK’s major and regional airports.
About You
- Flexible and enthusiastic approach to work
- Ability to demonstrate our core values
- Basic numeracy and checking skills
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Travel Agencies
Based on transatlantic hiring benchmarks for General Assistant roles across dnata Catering UK's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Travel Agencies.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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