Sales Account Manager

We’re Dojo Since launching Dojo in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 60,000 new customers and growing the Dojo team to 900+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 600 restaurants and 600,000 diners across the UK. Find out more about the journey we’ve been on here. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For over 600,000 diners across the UK, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast. The role Dojo is growing, fast. We’re disrupting the B2C space with the creation of our queue management and booking system which now has over 650,000 users and supports 650+ restaurants to get more customers through their doors. With that in mind, now is the perfect time to join our high-performing sales team! Bringing a passion for the positive impact our products can have on our customers, you’ll build strong relationships with businesses in the hospitality space! You’ll provide advice on the best products and services for them and successfully turn prospects into new, happy customers. You’ll be based out of our Bristol office with occasional travel to our London HQ, and the majority of your contact with customers remote will be remote. We’ll reward your hard work and impact you’ll have on the business with a competitive package combining a base of £35,000 with uncapped commission opportunities to take your realistic OTE to £50,000 and beyond. What you will do…

• Identify potential new businesses that would benefit from Dojo Bookings
• Generate potential leads and managing the sales cycle end to end; from arranging initial conversations to providing demos with exceptional product knowledge and onboarding new customers
• Communicate how and why Dojo Bookings is a great product and represent the values of Dojo as a company
• Build trusting relationships and be the customer's main point of contact through the onboarding process; providing a seamless and supportive experience.
• Partner with the product team, providing feedback collected firsthand from our customers.
• Build relationships across the entire Dojo business and provide updates on progress, challenges, and opportunities to upsell

What you will bring…

• You should have a proven track record of sales experience, showing how you have sold products in the past and built solid relationships.
• Ideally you’ll also have previous experience working in the hospitality or tech industry
• Experience at a bookings platform would be highly beneficial but not essential.
• A proactive, self-motivated, and hard-working attitude and willingness to learn more.
• Comfort with ambiguity and a desire to succeed in an entrepreneurial environment (less process and more independent thinking).
• Adaptable and open-minded with an ability to flex your sales approach depending on each unique situation. The ability to listen and empathise with each customer is essential.

Our values At Dojo, we’re curious. We have an insatiable desire to learn and innovate. And we’re relentless. We persevere even when it’s easier not to. But, we’re nothing without our customers, who drive everything we do. From day one, Dojo was built on real customer pain points and every one of us is customer-obsessed. Creating a more diverse, equitable and inclusive Dojo Dojo’s 60,000+ customers reflect the diversity of the UK High Street. Building diverse teams that are representative of that to develop and deliver our business strategy is fundamental to continuing to create innovative products at Dojo. As a result, together, we achieve better outcomes for our customers and for Dojo. Regardless of age, disability, race, gender, religion, sexual orientation, culture, educational background, parental status, neurodiversity or disability - whoever you are, if you’re passionate about your work, curious, relentless and customer-obsessed, we want to hear from you. We pride ourselves on fostering a sense of community, which is only made stronger by each individual at Dojo, so you'll have the opportunity to meet a variety of people across levels, teams, and experiences throughout the interview process. Find out more about our benefits and what it’s like to work at Dojo at https://www.dojo.careers. #LI-Hybrid