Internal Sales Executive

Company Description

• Contract Type: Permanent / 37.5 hours per week
• Salary: circa £26,600 plus commission
• Location: Smethwick - Roebuck Lane B66 1BY
• Days of Work: Monday to Friday
• Hybrid Working: 3 days office based, 2 at home

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service.

You will be in a busy and fast paced business that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible.

When joining DPD you are not just starting a job, you are vital to our journey to be the most customer centric, inclusive, sustainable and leading parcel delivery provider within the UK who embraces and drives change, placing our people and our customers at the heart of what we do.

Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

We are looking for an Internal Sales Executive (known internally as a Direct Sales Executive) that will be targeted to achieve a new business revenue target and manage the performance of new customer accounts over an 8 week period.

This role will be based from our Head Office in Smethwick.

As a Direct Sales Executive your primary responsibility will be to achieve the company’s revenue target for new business in line with the company’s strategy for customer size, type and service mix.

Key responsibilities will include;

• To identify and develop a personal prospect funnel sufficient in size to fund new business targets as identified in DPD’s strategic plan.
• Monitor the performance of new customers to ensure they trade to agreed profile and terms. Agree and deliver action plans if variances occur
• Facilitate the handover of new accounts to the relevant Account Owner within the 1st 8 weeks of trade
• Support with calling potential and existing customers and taking the necessary action following a marketing campaign
• To achieve productivity targets as agreed
• To update and maintain all internal systems

Measures of Performance will include;

• New Business Revenue and Service Mix against target
• Systems compliance
• Prospect Funnel opportunities and committed reports
• Achievement of daily KPI’s

About You

Your career history will clearly be able to evidence success within a direct sales or similar environment and a tenacious attitude and drive to succeed in a fast paced sales environment.

Your outstanding communication, persuading and influencing skills will be fully utilised in this role as will your ability to focus on your customers to fully understand their needs and gain their commitment.

We’ll also expect you to have;

• High levels of integrity and empathy
• Ability to manage own time effectively to meet targets and deadlines
• Be able to adapt own style to suit the needs of internal and external customers
• Be able to deal with objection handling
• Have the ability to work under pressure and demonstrate a positive, enthusiastic and resilient approach
• A great team player who demonstrates the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work and Accountability.

Additional Information

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

• Holiday trading
• Enhanced maternity and paternity package
• Free life assurance of 4 x salary on joining the pension scheme
• Free onsite parking for all employees
• Health Kiosks visiting every location
• Discounted shopping from 100’s of retailers including up to 5% off your weekly supermarket shop
• Milestone Days off to celebrate with your family and friends
• Free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can deliver a best in class customer experience, then this is the job for you! Apply today.

Job Types: Full-time, Permanent

Salary: £26,600.00 per year

Schedule:

• Monday to Friday

Ability to commute/relocate:

• SMETHWICK: reliably commute or plan to relocate before starting work (required)

Experience:

• Sales: 1 year (preferred)

Work Location: One location

Reference ID: #REF3649G