IT Systems Technician
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Responsibilities:
- Install, configure, and maintain IT infrastructure including servers, switches, routers, and firewalls
- Provide customer service and technical support to end-users via phone, email, or in-person
- Troubleshoot and resolve issues related to computer hardware, software, and networking
- Manage user accounts and permissions in various systems such Office 365
- Perform desktop support duties such as installing software applications and operating systems
- Collaborate with other IT team members to implement new technologies or upgrades
Qualifications:
- 2+ years of experience in IT support or related field
- Strong knowledge of computer networking concepts and protocols
- Familiarity with computer hardware components and troubleshooting techniques
- Excellent customer service skills with the ability to communicate technical information to non-technical users
Benefits:
- Competitive salary based on experience
- Health insurance including dental and vision coverage
- Opportunities for professional development and training
If you are a highly motivated individual with a passion for technology and customer service, we encourage you to apply for this exciting opportunity.
Job Types: Full-time, Permanent
Salary: £25,000.00-£35,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- Private dental insurance
- Private medical insurance
Schedule:
- Day shift
Supplemental pay types:
- Bonus scheme
- Loyalty bonus
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Haverfordwest: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT Systems Technician roles across Dragon WiFi's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £25,000 - £35,000 bracket, including retirement vesting and health parity.
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