Hotel Receptionist
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
A fantastic opportunity has arisen for a Hotel Receptionist to join our team at the Drake Hotel, located by the beautiful seaside and in Plymouthβs city centre. We are a family-run guest accommodation 5 minutes' drive from the ferry terminal. Dating back to the 1830s, it offers free on-site parking and WiFi.
You need to be friendly, positive and able to thrive under pressure to deliver a high standard of customer service from reservation to departure for our guests. Ideally you will be someone comfortable multi-tasking their way through a busy shift, dealing with an array of different guest needs & wants. Some duties to include:
Β· Meeting and greeting
Β· Dealing with reservation enquires
Β· Check guests in and out of the apartments
Β· General administration
Β· Dealing with telephone and email enquires
Β· Cash handling
Β· Promoting hotel brand and getting positive reviews
Skills required:
- Well-developed communication and guest relation skills
- Organised and professional
- Reliable and confident
- Strong time-management skills
- Adaptable and able to thrive under pressure
- Exceptional attention to detail & a passion for the industry
- Multi-tasking skills
Must be computer literate, knowledge of Microsoft word, Microsoft Excel and Microsoft outlook would be preferred. Previous Hotel Reception experience is preferred.
Benefits:
- Discounted or free food
- Employee discount
- On-site parking
- Competitive salary
- Other benefits
- Learning and development opportunities
- A caring and inclusive team culture
Selected candidates will be invited for an interview by management team and if selected, you will be provided an offer and further details about the start date. Training will be provided. We are looking for candidate to start ASAP.
Job Types: Full-time, Part-time
Benefits:
- On-site parking
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Night shift
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
Reference ID: 010423
Expected start date: 01/04/2024
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (Β£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Hotel Receptionist roles across Drake Hotel Plymouth's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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