Assistant General Manager (AGM)

Your Role:

Our front of house management team is currently looking for an excellent Assistant General Manager to assist in leading the team.

Service is always at the forefront so it’s essential for you to be exceptionally welcoming, dynamic and very friendly. Our guests choose us for a memorable experience, and you will be part of making each experience that extra special.

Your Rewards:

As a Assistant General Manager we don’t just give you a job you love, we like to reward you for all your commitment and dedication at work, these benefits include:

• Highly competitive salary
• 50% Discount on food and drink for up to 6 people to use in SUSHISAMBA® or Duck & Waffle restaurants
• 28 day’s holiday allowance
• Complimentary breakfast and dinner during shifts

- Wagestream - Advance Payment Service

• Cycle to work scheme

- 'Refer-a-friend’ cash incentive scheme

• Employee of the month rewards
• Internal Training and career development
• Pension Scheme – including employer contributions
• Yearly Staff award ceremony and party

Your Requirements:

The Assistant General Manager focuses on managing the day to day activities in the restaurant, bar and lounge.
They will be in charge of managing and maintain strategy, policies, procedures, guests, staff, and purveyors in attaining budgeted goals and sales growth.

As an Assistant General Manager we would love you to have:

• At least 7 years of hospitality experience with at least 4 years in a managerial capacity
• Personal License holder
• Experience working in a similar fast-paced environment
• Ability to support the management team in the development and training of team members

- Exceptional customer focus - demonstrating exceptional guest service

• Effective Communication skills with, and cooperates/assists other departments at all levels when necessary
• Financial acumen skills
• The ability to ensure that the department complies with all statutory and legal requirements, including fire, Health and Safety, licensing and employment
• Clear working knowledge of all company policies and operates within them at all times.
• Ensures staff awareness of relevant company policies
• Certifications as required to comply with government regulations and health codes, such as Food Safety and Alcohol Awareness, Alcohol Certification
• Ability to undertake any other duties as and when required by Senior Management

Your Restaurant:

Duck & Waffle offers a playful take on traditional British cuisine with broad European influences emphasizing local, rustic, seasonal and sustainable ingredients. Dishes are designed for sampling and sharing and are complemented by an iconoclastic cocktail experience served in a vibrant atmosphere that welcomes guests 24/7.Breakfast, brunch, late night, desserts: “all day” dining is redefined at Duck & Waffle. We serve from sunrise to sunset to sunrise again - and every hour in between.

INDMANAGE