QA Engineer (Quality Assurance)

We are seeking a skilled and motivated QA Engineer to join our dynamic MarTech Startup.

As Duel’s first dedicated QA Engineer, you will be responsible for implementing and maintaining quality assurance processes and methodologies for an industry-defining product. Throughout the software development life cycle, your primary objective and focus will be to identify software defects, ensure the functionality meets specifications, and guarantee an exceptional user experience.

THE ROLE

• Collaborate with cross-functional teams, including developers, product managers, and business analysts, to understand project requirements and translate them into comprehensive test plans, test cases, and test scripts.

• Execute functional, regression, integration, and performance tests to identify defects and ensure the software meets quality standards.

• Collaborate with our developers to develop and maintain automated test scripts, alongside our developers, using industry-standard tools and frameworks, improving efficiency and test coverage.

• Conduct thorough manual testing to validate the functionality, usability, and overall quality of software applications.

• Perform root cause analysis on identified issues and work closely with the development team to resolve them.

• Document and communicate test results, defects, and overall test status to the relevant stakeholders, ensuring clear and concise reporting.

• Continuously monitor, evaluate, and improve the quality assurance processes, methodologies, and tools used by the team.

• Participate in Agile/Scrum ceremonies, providing valuable input and advocating for quality throughout the development cycle.

• Stay up-to-date with industry best practices, emerging trends, and new technologies related to quality assurance and testing.

THE COMPANY

Duel was founded by world-record-breaking adventurer and former brand ambassador Paul Archer, alongside viral games developer Naio Tsarouchis.

They believed that purpose-led brands are changing how we all live and set out to define how the greatest brands of tomorrow grow through Brand Advocacy. Duel exists to prove that caring for people builds brand, which builds long-term and exponential profit returns.

Our Brand Advocacy Platform allows mid-level to enterprise brands to do just that - scaling how they manage their relationships with thousands of advocates and brand ambassadors. Today, we’re proud to name some of the top brands in the UK as brand partners, such as Monica Vinader, Charlotte Tilbury and Rab as well as counting the likes of KUHL and Tropicfeel internationally (to name a few). We’ve also been recognised as Gartner’s Cool Vendor in the space.

The Duel team comprises brand experts and community builders from companies including Lululemon, Treatwell, Mimecast, Contagious and Bain as well as entrepreneurs, psychologists and other exceptional talent.

THE PERSON

• Solid knowledge of software testing principles, techniques, and tools.

• Experience with both manual and automated testing, including test planning, test case design, and test execution.

• Experience with test automation frameworks and tools (e.g., Playwright, Cypress, Selenium, Appium, JUnit, TestNG).

• Familiarity with Agile/Scrum methodologies and the ability to work effectively in an Agile development environment.

• Strong analytical and problem-solving skills, with keen attention to detail.

• Excellent communication skills, both verbal and written, with the ability to effectively collaborate with cross-functional teams.

• Self-motivated and proactive, with the ability to work independently as well as in a team-oriented environment.

• Quality-focused mindset, with a passion for delivering high-quality software products.

• Extra points if you are proficient in one or more programming or scripting languages.

• Must be based and have the right to work in the UK, ideally close to Bristol or London

EXPERIENCE AND QUALIFICATIONS

• Proven work experience as a QA Engineer or similar role, with a strong understanding of quality assurance methodologies and practices.

• ISTQB or similar software testing certifications.

• Experience within a continuous integration and continuous delivery (CI/CD) environment.

• Knowledge of API testing and related tools (e.g., Postman, SoapUI).

• Experience with performance testing tools (e.g., JMeter, LoadRunner).

• Familiarity with cloud computing platforms and services (e.g., AWS, Azure, Google Cloud).

WHAT WE OFFER

• 28-day holiday (pro-rated) Excluding UK bank holidays (on average 8 days) and end-of-year break (3-4 additional days depending on dates)

• Company Macbook to work from

• Work-from-home set-up

• Fitness, Well-being and Growth benefits packages including:

  • Cycle-to-Work Scheme

  • Headspace & AnxietyUK Contributions

  • Personal Development budget and support

  • 2 additional days leave for volunteering

• Flexible working hours after you complete your onboarding period - if you need to fit around childcare, or need to pop out for a weekly tennis class - we will work around it with you!

• Remote first working set-up - with a few times a month in the office for hackathons, training, and planning with the team

• On-going training where required

• £40,000-£50,000 per year depending on experience

We’re on a mission to build a remarkable company, with remarkable people and a remarkable culture that you will want to shout from the rooftops about. In a relaxed, flexible and fun environment, the team is driven to make the business a success, while enjoying what we do and who we do it with.

HOW DO I APPLY?

Please send us your CV (no cover letters please) to the email address specified in the ad with the job title as the subject line.

(No recruiters, please! We would rather save the money and put it towards an awesome team day out. Also, no phone calls. Everything must be done by email. Cheers!)

Duel is committed to creating a diverse environment and is proud to be an equal-opportunity employer. We know some folk tend to only apply for jobs when they meet all the criteria, but that's not imperative for us - we're looking for passionate, talented individuals to join our fast-growing, dynamic business. If you think you might be able to succeed in this role, now or in the future, ping us your CV - we'd love to meet you.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability or age.