Merchandise Assistant

The Merchandising team play a key role in how we trade our product. As a team, they ensure that we have the right product, in the right place, at the right time. They work side by side with our Buying team, managing the departments product buys through the supply chain from Supplier, the distribution network and into our stores for our customers.

Helping to trade the department is the exciting part of the role, they monitor the market and sales trends and analyse sales performance and stock levels whilst always making sure that our product critical path remains on track.

The Commercial Team environment is fast-paced and energetic. We are positive, ambitious, forward-looking and data driven. We have to take calculated risks, to keep growing market share.

The goal of Commercial is to drive sales and profit for Dunelm through sourcing the best quality products, at the best prices, from sustainable and ethical sources. The Commercial Team encompasses Buying, Merchandising, Sourcing, Technical and Design.

You will support my Merchandiser in the end to end range build and ongoing trading of our department. You will be extremely organised, have a high attention for detail and a passion for product.

What the role requires of you:

• Critical Path Management. You will be responsible for critical path planning for your department for all new range launches, marketing and promotional activity. Ensuring correct dates are logged & tracked for key milestones being hit on time & updating the team weekly.
• Raise and maintain purchase orders and ensure the system accurately reflects intake. Challenges delays and understands impact to availability.
• Plans future and current and allocations. Raises allocations after gaining sign off. Involves key stakeholders (Warehouse capacity ream, Store Operations and updating the Bulletin).
• Complete weekly stock reporting & identifying risk & actions to my merchandiser.
• Availability – assist Merchandising team in planning department line-cards, strong working relationship with suppliers.

Essential skills:

• A passion for attention to detail and accuracy.
• Highly numerical.
• Ability to focus on tasks.
• Passion for product & trading.
• Hardworking with a strong “can do” attitude.
• Excellent communication skills
• Highly organised and able to manage multiple deadlines.
• Proactive & self-motivated
• Curiosity. Willing to listen and learn. Will ask for help when it’s needed.
• Proficient in excel, word and PowerPoint.

We will provide all necessary training for the role.

Behaviours

The following behaviours are some examples of how these values materialise for Merchandising Assistant at Dunelm;

• MAKING IT HAPPEN

  Enjoying the opportunity to take ownership and do the right thing. Understand the importance of process and delivering on deadlines, asking for support as you need it. Being self-driven and organised.

• WORKING AS TEAM IS KEY

  Getting to know others and building a rapport with people including internal colleagues and our suppliers. Collaborating and networking cross functionally. Always offering help and asking for help when needed. Showing respect for everyone who has a different perspective. Keeping yourself and others up to date by sharing information and insight that helps people do their jobs. A real positive “can do” attitude.

• TAKING RESPONSIBILITY

  Embracing challenges, getting to root causes of stock & sales issues and delivering robust solutions.

  What are the key KPI’s needed to be achieved while working in this role?

• Strong in store & web availability
• Stock levels kept within company targets.
• Store queries answered within a timely manner.
• Accuracy of store allocations.

Colleagues have the option to support their career development by completing a Level 4 apprenticeship qualification (company funded) .

Dunelm is committed to becoming a fully inclusive business that is representative of our customers and locations.
We recognise the value in diversity and welcome applications from all candidates regardless of sex, age, race, religion, ability, gender or sexual identity, socio-economic background or education.
We are committed to making Dunelm a place where everyone can enjoy a successful career and have systems in place to support all our staff.
We are seeking applications from candidates who share our values and celebrate diversity in all its forms.