Operations Controller
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Position Overview & Specifications
We are currently recruiting for an Operations Controller to join our Stoke 2 Distribution Centre. You will be joining the team on a standard shift basis of 6am-2pm, 2pm-10, Monday to Friday.
Our logistics centre has the capacity to store 55,000 pallets and you’ll find over 4000 different kinds of products being handled as units, cartons, bags and oversized goods.As we continue to grow as a business, this totally team-focused department is busier and lively than ever and even more committed to training its colleague and fostering a rewarding working environment.
Responsibilities will include:
- Coordinating point for engineering, MHE, Site Services and Operations
- Supports work prioritization to maximize effectiveness and to complement the efforts of other work groups
- On job safety requirements to ensure that colleagues understand the work objectives, safety, health, environmental and security concerns
- Hourly and Day to day planning of MHE assets and shunter assets
- Ensure flow throughout the building in order to meet and exceed targets, including control of loading docks, inbound and outbound
- Assess the daily situation of daily targets and advise to ensure maximum capability of individual areas within the Distribution Centre
- Raise any potential issues which may affect delivery times
- Delivering a high standard of service within our Distribution Centre procedures
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Home Furniture & Housewares Stores
Based on transatlantic hiring benchmarks for Operations Controller roles across Dunelm's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Home Furniture & Housewares Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £16,600 - £17,610 bracket, including retirement vesting and health parity.
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