Web Administrator
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Position Overview & Specifications
Here at Dunelm, we are looking for a Web Administrator to join our Web Team on a full time, permanent position. The role will be working within our Web function that is based in our Stoke Distribution Centre.
The ideal candidate will be pc literate and used to windows, outlook, excel and will be confident in giving clear instruction to other colleagues.
The main responsibilities for the Web Administrator will be:
- Workload distribution
- Allocating trailer paperwork
- Monitoring trailer departure times and load
- Managing pick screen / despatch screen
- Managing colleague workload throughout pick
- Liaising with customer service
- Point of contact between colleague and Depot Manager
- Keeping communication up to date via email / shared documents
You will be working 40 hours on 5 out of 7 days, shifts.
What's in it for me?
- Holiday entitlement of 28 days.
- Days off so you can celebrate your Birthday and also when you move ‘Home’ so you can get settled in.
- Family leave – Maternity and paternity leave.
- A cool 15% discount on all Dunelm products, in-store and online to help make your house a 'Home'.
- Amazing Internal colleague network groups where our colleagues are empowered to create environments where everyone can feel at Home communicate.
- Contribution to your pension scheme for the twilight years.
- Fantastic sharesave option where colleagues can buy Dunelm shares on a monthly basis at a discounted rate to build up an investment for that rainy day.
- Cycle to work scheme to help keep colleagues fit and help with air pollution, travel costs, tax and national insurance.
- Continuous training and ongoing coaching so colleagues feel confident and in control of their role.
- A caring and diverse colleague wellbeing support which includes access to our colleague financial support fund, an online medical GP and counselling support which is provided by our partnership with Retail Trust.
- Tonnes of genuine career opportunities and the support to grow your career through the business as each individual colleague wishes to
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Home Furniture & Housewares Stores
Based on transatlantic hiring benchmarks for Web Administrator roles across Dunelm's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Home Furniture & Housewares Stores.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £24,995 - £30,309 bracket, including retirement vesting and health parity.
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