IT Solutions Technician Apprentice
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Position Overview & Specifications
Job description
We are looking for an IT Technician Apprentice to join our team. The ideal candidate will have a keen interest in IT hardware and software.
Annual wage - £11700
Working week – Monday to Friday - 37.5 hours
Holiday – 20 days plus bank holidays
Duration 15-18 months
Possible start date – April 2023
Apprenticeship Level – Level 3
The IT Technician Apprentice will be responsible for providing technical support to our employees and clients. This includes troubleshooting and resolving hardware and software issues, installing and configuring systems, and providing technical advice. The successful candidate will also be involved in maintaining our IT systems and ensuring they are running smoothly.
To be successful in this role, you should have a good understanding of IT systems and networks, as well as excellent problem-solving and communication skills.
On completion of the 18 month apprenticeship you will receive a Level 3 Apprenticeship in IT Solutions Technician
Responsibilities:
- Provide technical support to employees and customers via phone, video, email, and in-person often using remote desktop solutions
- Troubleshoot and resolve technical issues
- Provide advice and guidance on the use of our systems
- Install and configure hardware and software
- Monitor system performance and security
- Maintain and update documentation
- Assist with the development of new IT solutions
Requirements:
- Good understanding of IT systems and networks
- Excellent problem-solving and communication skills
- Ability to work independently and as part of a team
- Ability to learn quickly and adapt to new technologies
- A passion for technology
- GCSE A-C / 9-4
About the employer
DUNHAM MCCARTHY LTD
https://www.dunham-mccarthy.co.uk/
An established and rapidly expanding Legal and Financial Services Company in central Stafford specialising in software, mortgages, will writing, legal services and protection.
Address
Home Leigh
New Garden Street
Stafford
ST17 4AG
Contact: Martyn Heath
Martyn.heath@dunham-mccarthy.co.uk
01785 336222
Job Types: Full-time, Permanent, Apprenticeship
Salary: £6.00 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Stafford: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Job Type: Full-time
Salary: £6.00 per hour
Benefits:
- On-site parking
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Stafford, ST17 4DB: reliably commute or plan to relocate before starting work (required)
Work Location: In person
Application deadline: 13/04/2023
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT Solutions Technician Apprentice roles across Dunham McCarthy Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £6 - £6 bracket, including retirement vesting and health parity.
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