Call Centre Agent
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Compare US ($) vs UK (£) Salary & Net Take-Home Pay
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Position Overview & Specifications
Have you ever wanted to get into sales?
We have an exciting opportunity for a confident, enthusiastic and self motivated individual to join our vibrant call centre in Thetford town centre.
Speaking to new and existing customers explaining our wide range of energy efficient products, going on to booking appointments with potential clients.
Full product and telephone training will be provided.
Basic wage with uncapped earnings.
No experience necessary as full training will be provided.
Immediate start available for the right candidates
Benefits:
- build new skills
- learn the art of communication
Education:
- GCSE or equivalent (preferred)
Experience:
- customer service: 1 year (preferred) not essential
Job Types: Full-time, Part-time, Permanent, Freelance
Salary: £250.00-£850.00 per week
Schedule:
- Day shift
- Monday to Friday
- No weekends
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Thetford, IP24 1AD: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Call Centre Agent roles across East Anglia Roofing Solutions's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £6 - £21 bracket, including retirement vesting and health parity.
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