Waiter/ Waitress
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Position Overview & Specifications
About The Ebrington Hotel
The Ebrington Hotel & Spa is a unique luxury venue due to open June 2023 and is situated in the heart of the city overlooking the River Foyle. We understand the key to delivering exceptional quality of service comes from building a team of passionate professionals with a guest-focused attitude.
The Ebrington Hotel is now seeking to recruit a Waiter/Waitress for their premises, Ebrington Square, Derry-Londonderry:
Waiter/Waitress – Job Details
Job Reference: WAIT0323 (please reference this with your application)
Contract: Full Time Permanent
Start date: TBC
Salary: Competitive
Hours of work: 40 hours per week
Main Duties and Responsibilities
· Greet guests and take their orders promptly and accurately, demonstrating an excellent knowledge of the menu and any specials.
· Provide recommendations and suggestions to guests, based on their preferences and dietary requirements.
· Ensure all food and beverages are served in a timely and efficient manner, using correct serving techniques.
· Ensure guests' special requests and needs are met promptly and effectively, liaising with kitchen and other hotel staff as necessary.
· Accurately process guest payments, ensuring all bills are settled correctly and promptly.
· Ensure the cleanliness and presentation of the dining area, including tables, chairs, and table settings.
· Attend to guest complaints and resolve them effectively, ensuring guest satisfaction.
· Complete all opening and closing duties, including preparing the dining area for service, cleaning equipment and workstations, and restocking supplies.
· Ensure adherence to all health, safety, and hygiene standards, including food safety and handling procedures.
This list is not exhaustive.
Essential Criteria
· Previous experience: Minimum of 2 years of experience as a waiter/waitress in a busy restaurant or hotel environment
· Customer service skills: Ability to provide exceptional customer service and create a positive guest experience
· Team player: Ability to work well within a team and communicate effectively with colleagues and management
· Attention to detail: Strong attention to detail to ensure accurate order taking, food and drink service, and billing
· Flexibility: Ability to work flexible hours, including evenings, weekends and holidays as needed by the hotel.
Desirable Criteria
· Background in a busy hotel environment
How to apply
To apply for this position, please send your CV to careers@theebrington.com quoting the job reference code above;clearly outlining how you meet the criteria before 10th April, 2023.
The Ebrington Hotel is an equal opportunities employer.
We are unable to offer sponsorship for this position at this time.
Job Types: Full-time, Permanent
Schedule:
- Monday to Friday
- Weekend availability
Work Location: One location
Application deadline: 10/04/2023
Reference ID: WAIT0323
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Waiter/ Waitress roles across Ebrington Hotel's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked Salary Disclosed on Application bracket, including retirement vesting and health parity.
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