Technical Business Analyst

Edenred is a leading digital platform for services and payments and the everyday companion for people at work, connecting over 50 million users and 2 million partner merchants in 46 countries via roughly 900,000 corporate clients. Edenred offers specific-purpose payment solutions for food (such as meal benefits), incentives(such as gift cards, employee engagement platforms), mobility (such as multi-energy, maintenance, toll, parking and commuter solutions) and corporate payments (such as virtual cards). True to the Group’s purpose, “Enrich connections. For good.”, these solutions enhance users’ well-being and purchasing power. They improve companies’ attractiveness and efficiency, and vitalize the employment market and the local economy. They also foster access to healthier food, more environmentally friendly products and softer mobility. Edenred’s 10,000 employees are committed to making the world of work a connected ecosystem that is safer, more efficient and more responsible every day. In 2021, thanks to its global technology assets, the Group managed close to €30 billion in business volume, primarily carried out via mobile applications, online platforms and cards. Edenred is listed on the Euronext Paris stock exchange and included in the following indices: CACNext 20, CAC Large 60, Euronext 100, FTSE4Good and MSCI Europe. We are currently recruiting for a Technical Business Analyst to join our development team, to support growth in the business, contributing to the ongoing new development and feature extensions of our industry-leading payment transaction processing platform. This role will give you an opportunity to grow within a fast-moving environment where innovation, customer satisfaction, and quality are key in the rapidly expanding financial payments sector. You will work collaboratively with our development teams and create user stories based on initial requirements gathering, analysis, solution approach, documentation, and breakdown of technical specifications. This is a fantastic opportunity if you’re someone who is comfortable communicating with both business and more importantly technical people and has a sense of ownership, the ability to support others, and the desire to see through the initial concept vision to completion. Responsibilities:

• Working in an agile environment analysing and capturing internal and external requirements then translating them clearly and concisely via user stories for the engineering team.
• Iterative approach to working with the engineering team from initial story review and feedback on scenarios, attending daily scrum, sprint planning and retrospectives, and day-to-day interactions with dev/QA as the sprints progress.
• Acting as a bridge between the business and the technical teams.
• Identifying potential impacts of changes to the organisation and its partners, clients, and account holders.
• Liaising with internal stakeholders which include Products, Operations, and other platform component engineering teams to propose and agree new solutions.
• Documenting the processes and solutions both at a high level and technical solution.
• Supporting other team members to achieve company objectives along with promoting positive collaborative atmosphere.

Skills and Experience:

• Recent experience as either a Technical Business Analyst, Systems Analyst or Software Developer.
• Proven experience in an IT environment closely interacting with development teams on day-to-day basis.
• High level understanding of technical concepts and the integration of platforms (e.g. API integration, web-services, batch files, xml, REST, Webhooks)
• Excellent analytical skills, with a problem-solving approach and ability to capture requirements and solutions and document them in a clear and concise manner.
• Results-orientated, self-motivated, and persistent with the ability to work independently and follow through.
• Positive attitude and outlook, determined, enthusiastic and resilient with a sense of ownership and responsibility.

• Great organisational skills with impeccable attention to detail.
• Excellent communication skills both verbal and written are essential along with good interpersonal skills.

Desired:

• Atlassian JIRA knowledge.
• Knowledge of payments, banking, or financial transaction processing.
• Data discovery via Oracle SQL would be a useful but not essential skill.

Employee Benefits

• 25 days annual leave plus Bank Holidays (or equivalent for shift roles)
• Company sick pay & Income protection
• Life insurance (4x salary)
• 2 x Wellbeing Employee Assistance Programs for staff and family members with Metlife and AIG.
• PPS Plus employee saving platform
• EDU digital learning platform
• Complimentary fruit and other ‘in office’ snacks & refreshments
• Volunteering program
• Social events
• Defined Contribution Personal Pension Scheme with Aviva – employer 6% with minimum employee contribution 3%.
• Discretionary bonus scheme based on company and personal performance
• Holiday trading scheme (buy or sell up to 5 days)
• Medical & international travel cover with AXA PPP
• Subsidised gym membership or £20 monthly gym allowance
• Employee referral bonus scheme
• Interest free travel loan for bus and rail
• Cycle to Work scheme

Diversity Edenred UK and PPS are proud to be an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of age, race, colour, creed, religion, sex, sexual orientation, gender, gender identity or expression, national origin, citizenship, marital status or civil partnership/union status, disability, pregnancy, genetic information or any other basis prohibited by applicable country or local laws. Apply now and Vibe with Us!