Leisure Attendant
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Position Overview & Specifications
Leisure Attendant
Salary - £20,001 (pro-rata for part-time)
Permanent, Part-Time: 14.25 hours per week (Monday 16:00 - 21:15 and Saturday 7:45 - 17:15),
Location: Craiglockhart Leisure & Tennis Centre
Do you have a passion for delivering exceptional customer service and enjoy working in a dynamic environment? We are looking for friendly, positive, and vibrant individuals to join our team at Craiglockhart Leisure & Tennis Centre as Leisure attendants.
In this face-to-face customer service role, you are always on the go so there is never a dull moment. On a day-to-day basis you will be responsible for:
- Delivering great customer service as a first point of contact, ensuring that every visit is recorded appropriately, and customers’ needs are met.
- Meeting and greeting customers, pointing them in the right direction, creating a welcoming and fun environment, and helping them get the best experience on every visit.
- Preparing our venues for events and customer use by setting up and taking down equipment.
- Keeping everything clean, tidy, safe, and presentable, including litter picking, cleaning toilets, changing rooms and windows.
Our ideal candidate will be:
- Customer-focused, enthusiastic individual with strong organizational skills and ability to the juggle multiple demands simultaneously.
- Great listener with excellent interpersonal and communication skills and the ability to convey information to a varied customer base.
- Decisive, fair, and consistent problem-solver, able to organise and prioritise workload effectively.
In return we offer:
- FREE membership across all our centres with access to fitness classes, gyms, and swimming pools
- Opportunities for training, career growth and development
- Generous holiday allowance (32 days, rising with service up to 40 days)
- Shift work which may fit around other commitments
- Cycle-to-work scheme
- Paid sick leave
- Company pension
- Access to discounts with a huge number of retailers (saving money in cinemas, restaurants, clothing, and electronics shops, on insurance and healthcare and much more)
Apply today and a member of the team will contact you.
Closing date: Monday 3 July 2023
Job Type: Part-time
Salary: £20,001.00 per year
Benefits:
- Additional leave
- Bereavement leave
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- Employee mentoring programme
- Enhanced maternity leave
- Enhanced paternity leave
- Free fitness classes
- Free parking
- Gym membership
- On-site gym
- On-site parking
- Sick pay
- Store discount
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Sports & Recreation
Based on transatlantic hiring benchmarks for Leisure Attendant roles across Edinburgh Leisure's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Sports & Recreation.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,001 - £20,001 bracket, including retirement vesting and health parity.
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