Customer Advisor
Career Integrity & Compliance Audit Report
This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
Please DO apply if you:
> Are looking for a career
> Can self motivate to achieve sales targets consistently
> Want to WOW customers with your knowledge and skill set
> Are looking to earn high volumes of uncapped commissions
The role comes with a basic salary plus uncapped commission
If you are still interested, see a summary below.
Retail SALES Advisor - Franchise
Joining an EE franchise store (you'll work for the franchise owner) means enjoying real retail action at the heart of the high street. And now that EE are rolling out double speed 4G and a new wave of services, there couldn't be a better time to join.
Responsibilities and Duties
- Contribute to your store's success by bringing to life the EE ethos of sales through sensational service
- Keep up to date with all of our products, services and promotions, and those of our competitors
- Engage customers in genuine, enjoyable conversations to understand their needs, help them choose the right products and show them how those products can make their mobile life better
- Take pride in the appearance of the store, keeping it clean and tidy at all times
Qualifications and Skills
- Have a strong background engaging and delighting customers in a sales or service environment
- Be able to show how you've worked to and achieved targets or deadlines
- Show an interest in communications technology
- Enjoy being part of a team but still have the drive to work on your own initiative.
- Have worked in retail
- Know a thing or two about the telecoms sector
Job Types: Full-time, Commission, Permanent
Full time hours: 37.5 per week
Salary: £19,000 yearly however with sales commission on top earning yearly is £26,000.
Job Types: Full-time, Permanent
Salary: From £20,300.00 per year
Benefits:
- Casual dress
- Company pension
- Employee discount
- Flexitime
- Referral programme
- Store discount
Schedule:
- 8 hour shift
- Flexitime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Experience:
- Sales: 1 year (required)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Computer Hardware Development
Based on transatlantic hiring benchmarks for Customer Advisor roles across EE Mobile communications's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Computer Hardware Development.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,300 - £20,300 bracket, including retirement vesting and health parity.
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