EE Customer Advisor - Morpeth Branch
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
It’s time to look to the future.
Your local EE store in Morpeth is Expanding and we are looking for Full Time & Part Time Customer Advisors
- Do you have a keen interested in mobile technology?
- Are you a naturally likeable person?
- Do you want to be in charge of your own career progression?
We are looking for people who are passionate about building a new customer base within Northumberland and the surrounding areas.
What you’ll do:
- Find every opportunity to boost your store’s success with sensational customer service
- Create an environment in which customers feel welcome and comfortable
- Engage customers in genuine, enjoyable conversations to understand their needs
- Help people choose the right products and show them how to make their digital life better
- Keep up to date with all our products, services and promotions, and those of competitors
- Take pride in the appearance of the store, keeping it clean and tidy at all times
You’ll definitely:
- Be able to show how you’ve worked to and achieved sales targets or deadlines
- Show an interest in communications technology
- Enjoy being part of a team but still have the drive to work on your own initiative
You might even:
- Have worked in retail, sales or service
- Know a thing or two about the telecoms sector
What’s in it for you?
- Exceptional career progression in Retail
- Competitive salary £20000 + Bonus
- Uncapped monthly commission, based on personal and store targets
- 50% discount on an EE mobile package (30% for Friends and Family)
- 25 days’ holiday (pro-rata)
- The chance to win once-in-a-lifetime all-expense-paid trips
Discounted deals on BT and EE TV, broadband, and content It’s time to look to the future.
Work remotely
- No
Job Types: Full-time, Permanent
Salary: Up to £20,000.00 per year
Schedule:
- 8 hour shift
- Day shift
- Holidays
- Overtime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
Ability to commute/relocate:
- Morpeth, NE61 1NT: reliably commute or plan to relocate before starting work (required)
Experience:
- Direct sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: One location
Application deadline: 01/10/2021
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Telecommunications Services
Based on transatlantic hiring benchmarks for EE Customer Advisor - Morpeth Branch roles across EE's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Telecommunications Services.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £20,000 - £20,000 bracket, including retirement vesting and health parity.
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