Healthcare Assistant (Support Worker)
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Position Overview & Specifications
Ellern Mede Group have now increased the salary for all Full-time HCAs to £22,500 per annum, and pro rata to Part-time HCAs
Have you recently completed a psychology degree and would like to gain at least 1 years experience working as an HCA? Are you an experienced HCA who has worked with Children and young people with eating disorders and would like to progress with a career at ELLERN Mede? or would you like to gain experience within eating disorders healthcare as full training is provided at Ellern Mede?
We are looking for dedicated and passionate people to join our team and help positively shape the lives of the children and young people we work with. As a Healthcare Support Worker, you will help our patients meet their health and social care needs by providing support that is of the highest standard. Your determination to never give up will act like a beacon of hope for our patients as their embark on their treatment journey to address their eating disorder.
Working with children and young people with eating disorders can be exceptionally challenging. You will need to be emotionally resilient at times, however you will be working as part of team who will support you as well.
Subject to satisfactory appraisal at 12 months, all new HCAs joining Ellern Mede Group will be eligible to receive a one-off, discretionary Performance Related Bonus of up to £1,000. This will be paid on the 13-month anniversary of the employees start date.
**Please note we are not able to offer a Certificate of Sponsorship for this role**
Main duties of the job
- Provide healthcare support to patients
- Positively and proactively engage with patients
- Assist with the documentation of patient journeys, including completing paperwork, recording observations and communicating with colleagues effectively
- Support patients at times of emotional distress and provide care and treatment. At times this can be against the patients wishes.
- Liaise with colleagues, external professionals, patients and their loved ones with respect and dignity
- Undertake assigned and / or delegated duties of the Nurse in Charge, including observations
- Engage with all prescribed training (face to face and eLearning)
Overview of your organisation
Ellern Mede is an internationally renowned specialist service for people with eating disorders and our expert clinicians offer both inpatient and outpatient treatments tailor-made to each individual. We offer short term recovery-focused treatment as well as high dependency intensive treatment for complex, challenging cases.
- Additional HCA Benefits
- 230 hours Annual Leave - pro rata for Part Time workers
- HCA Scholarship fund*
- Holiday fund*
- Additional Responsibilities Payment*
- Paid sick pay (after 1 year)
- Free Meals At Work
- Comprehensive Induction
- Specialist Eating Disorders Training
- Workplace Pension Scheme
- Blue Light Discount Scheme
- Employee Assistance Programme
- Career Progression Opportunities
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Healthcare Assistant (Support Worker) roles across Ellern Mede's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £11 - £11 bracket, including retirement vesting and health parity.
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