Hospital Ward Clerk/Administrator
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Position Overview & Specifications
Ellern Mede is an internationally renowned specialist service for people with eating disorders and our expert clinicians offer both inpatient and outpatient treatments tailor-made to each individual. We offer short term recovery-focused treatment as well as high dependency intensive treatment for complex, challenging cases.
We are currently recruiting for a Temporary Ward Clerk/Administrator to join us for 6 months at our Ridgeway site based in Mill Hill where you will be working across wards supporting the Ward Managers. Please note tis role is on a temporary basis for 6 months
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To act as the focal point of administrative communications for the ward, taking all telephone enquiries, personal callers/visitors and directing patients where necessary.
To be a member of the administrative team at Ellern Mede and undertake general administrative and secretarial duties to support efficient operations.
Main duties of the job
Liaising with health care professionals both internal and external
Support the Ward Manager
Booking appointments for patients
Filing
Scanning
Answer the telephones, take messages and send emails
Preparing admission packs
Basic Computer skills
Attend Meetings when required
Healthroster
Checking Agency invoices
Cover Reception for breaks and during annual leave and sickness
Please refer to job desciption for full overview
Overview of your organisation
Ellern Mede is an internationally renowned specialist service for people with eating disorders and our expert clinicians offer both inpatient and outpatient treatments tailor-made to each individual. We offer short term recovery-focused treatment as well as high dependency intensive treatment for complex, challenging cases.
In return for your expertise and commitment we offer:
A competitive salary
Enhanced disclosure cost coverage
Comprehensive induction and ongoing training
Sick Pay (after one years service)
25 days annual leave plus bank holidays
Workplace pension
Personal holiday and education fund
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Healthcare Services & Hospitals
Based on transatlantic hiring benchmarks for Hospital Ward Clerk/Administrator roles across Ellern Mede's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Healthcare Services & Hospitals.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £21,000 - £21,000 bracket, including retirement vesting and health parity.
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