Junior IT Support Technician
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Position Overview & Specifications
Emanuel School is seeking a hard-working and enthusiastic Junior IT Support Technician to join the School on a full-time basis. This is an exciting opportunity to develop your IT skills within a fast-paced educational environment.
As an IT Support Technician, you will be an integral part of our dedicated IT support team, providing effective assistance across all aspects of the school. You will work closely with the helpdesk manager, providing backup and support whilst being the first point of contact for support requests; assisting over the phone, via email, or face to face.
This role also offers exposure to a diverse range of technologies used at Emanuel School including; Microsoft Surface and Apple computers, Chromebooks, printers, telephones, and networking equipment. Additionally, you will also assist in maintaining the cabled network across the campus ensuring documentation and cabinets are updated.
You will be a self-motivated individual with strong organisational skills and the ability to multitask effectively. As a self-starter, you will demonstrate initiative in resolving IT support issues, utilising your technical expertise and problem-solving skills to assist our users. Knowledge of Microsoft OneDrive, SharePoint, Teams, Windows/Mac desktops (Windows 10/11), and mobile device support would be desirable.
Working hours are 8am to 5pm, Monday to Friday in term time. 9:30am to 4:30pm, Monday to Friday during school holiday periods. This is an all-year position, working during term time and school holidays.
By the nature of the role there may be a requirement for occasional evening and weekend work.
Working at Emanuel
There is a genuine buzz at the school. Colleagues enjoy their work and, like the pupils, are ambitious for the school.
Everyone works hard here, and anyone joining the school should expect to do so. There’s a strong sense of community and source of friendship. From the briefing to all staff, to the half termly staff meetings, termly consultative group meetings and a common room committee, there’s ongoing dialogue about the school’s aims.
We aim to look after our staff too. We have an appraisal scheme with a focus on the employee’s professional development; we sponsor postgraduate courses and a range of training opportunities; we offer a healthcare plan via Simply Health that includes counselling and medical support; and we’re committed to supporting staff wellbeing. On a more practical level, all staff benefit from good pension provision and free lunches.
For further details and to apply please click the apply button.
The closing date for applications is Monday 5 June 2023 at 9.00am
Please note that this post is exempt from the Rehabilitation of Offenders Act 1974 and is subject to a Disclosure & Barring Service (DBS) check. Emanuel School is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
Salary: £23,000 - £25,000 dependent on skills & experience
Contract: Permanent
Hours: Full time
Job Types: Full-time, Permanent
Salary: £23,000.00-£25,000.00 per year
Benefits:
- Discounted or free food
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Junior IT Support Technician roles across Emanuel School's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £25,000 bracket, including retirement vesting and health parity.
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