Client Solutions Executive / Events Project Coordinator

• Business: emap
• Brand: Property Week
• Base Location: Croydon/Hybrid ( 3 days from home, 2 days in the office)
• Employment Type: Full time, Permanent
• Salary: £24,000 DOE + 20% Bonus + Benefits

About our company and the brand:

emap is a progressive media, content, events, subscription, and networking business. We connect influential people and organisations to a high-value network of decision-makers, data, and ideas through our industry-leading business to business portfolio of brands.

Property Week is the leading news magazine in the UK commercial and residential property market. Packed with news, features, opinion and analysis, Property Week keeps readers fully briefed on all the latest information from the industry, including major property deals, development opportunities and investment prospects.

Overall Purpose of the Role:

As the Client Solutions Executive you will be part of a successful and talented commercial team, supporting the Client Solutions Manager in delivering a range of bespoke Client Solutions projects and events and events across industry-respected and award-winning brand Property Week. This will include, but not be limited to, both written and audio-visual content.

Key responsibilities:

• Assisting with the project management of bespoke Client Solutions projects and events
• Ensure delivery deadlines are hit, and client's expectations are exceeded
• Work collaboratively across editorial, sales, marketing, and production teams to ensure excellence throughout the process
• Assisting with the new client on-boarding process
• Work across multiple projects and events concurrently
• Assisting with the management of client relationships, both internally and externally
• Assisting with the management of all Client Solutions timelines/schedules/databases
• Research venues and event post-activity
• Assisting with post-event tasks, including thank you emails, survey emails to delegates, and collating data and reports for both internal and external use

Skills and experience:

Essential:

• Sound knowledge of Excel, Word, and PowerPoint
• Excellent administration skills, including mail merges
• Demonstrate professional and clear communication skills, both verbal and written
• Experience of liaising with stakeholders, both internal and external
• Experience with social media channels including LinkedIn, Instagram, Twitter, Facebook

Desirable:

• Experience of working in project or event management in a B2B or customer-facing role.
• Knowledge of online event platforms
• A knowledge of/and interest the property industry would be a major advantage for this role.
• Experience of Microsoft Teams
• Knowledge of Canva a bonus

Core competencies

• Creative thinker and problem solver
• Excellent planning, organisational and time management skills
• Ability to work under pressure effectively and to tight and moving deadlines
• The ability to manage multiple projects, simultaneously, whilst also maintaining a high level of detail throughout
• Ability to use your own initiative, challenging decisions appropriately where necessary
• The ability to work independently, as well as being a collaborative team player
• Represent the brand and business as a positive ambassador, whilst onsite ,at events and in all external communications

Personal Attributes:

• A passion for project management and bespoke event organisation with a proactive approach to self-development
• Ability to build and maintain, strong professional internal and external relationships
• A positive, can-do attitude with a strong work ethic
• Excellent verbal and written communication skills

Benefits: emap is part of Metropolis Group, together we are committed to providing a happy and healthy place to work, so we offer fantastic benefits and perks to our employees.

• 25 days of holiday per year (with the option to buy or sell)
• Health plan
• Life assurance
• Cycle to work scheme
• Discounted gym memberships
• Retail discount vouchers
• Rail season ticket loans
• Continuous learning & Development opportunities
• Optional- one paid Volunteer day per year
• Private virtual GP access
• Seasonal flu jabs on site
• Pension scheme
• Income Protection and more

Equipment: Due to hybrid working laptops are provided.

Place of work: This exciting position is a full-time hybrid role. 2 days in the office, 3 days from home. This could change over time depending on business needs.

Privacy: Metropolis Group respects the privacy of every person for whom we have personal data. We comply with data protection legislation such as the Data Protection Act 1998 and the General Data Protection Regulation which regulates the processing of data and ensures that your data is processed fairly and lawfully, is kept secure and only that data necessary for any processing is kept. You can see our privacy policy at www.metropolis.co.uk/privacy.

Diversity and Inclusion: We are an equal opportunity employer and value diversity and inclusion. All applicants will be considered for employment without attention to race, age, religion or belief, pregnancy and maternity, marriage and civil partnership, sex, sexual orientation, gender identity, national origin, or disability status.

How to apply: Please send your CV covering letter with notice and salary expectations. Due to the volume of applications, we receive, we are unable to give individual feedback at the application stage, however if you are successfully shortlisted you will be contacted within 10 working days of the closing date.

Job Types: Full-time, Permanent

Salary: £24,000.00 per year

Benefits:

• Additional leave
• Company events
• Company pension
• Cycle to work scheme
• Flexitime
• Free parking
• Gym membership
• Life insurance
• On-site parking
• Referral programme
• Sick pay
• Wellness programme
• Work from home

Schedule:

• Day shift
• Flexitime
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Performance bonus

Ability to commute/relocate:

• Croydon: reliably commute or plan to relocate before starting work (required)

Application question(s):

• Why do you want this job?

Work authorisation:

• United Kingdom (required)

Work Location: Hybrid remote in Croydon

Reference ID: BLUE/PW/JK