Operations Assistant
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Position Overview & Specifications
Emelec Limited is a growing Facilities Maintenance company based in Wirral offering services to all areas of the UK.
Due to ongoing growth, we are looking to employ an operations assistant to cover a busy office schedule - Dealing with clients and scheduling engineers throughout the UK
We are looking for a suitable candidate who will have a professional, outgoing personality, be hard working and an outstanding customer service. The ideal candidate must have previous experience within an office environment.
Duties to include but not limited to:
- Dealing with client enquiries by phone and email.
- Dealing with engineers (scheduling engineers & raising appointments).
- Dealing with engineers vehicles (services etc)
- Be able to provide RAMS for engineers.
- Estimating works (office based - Information provided by engineers)
- All other clerical duties as required.
Person Specification:
- Must be able to work on own initiative.
- Confident in dealing with people at all levels.
- Works well under pressure and deal with deadlines.
- Communicate with engineers on all levels.
Full Time (Monday - Friday) Will include occasional phone support out of normal hours
Job Types: Full-time, Permanent
Salary: £28,000.00 per year
Schedule:
- Monday to Friday
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Operations Assistant roles across Emelec Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £28,000 - £28,000 bracket, including retirement vesting and health parity.
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