Accounts Payable Supervisor

Who are we?Equinix is the world's digital infrastructure company®, shortening the path to connectivity to enable the innovations that enrich our work, life and planet.A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future.A career at Equinix means being at the center of shaping what comes next and amplifying customer value through innovation and impact. You'll work across teams, influence key decisions, and help shape the path forward. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work.Job SummaryThis role is responsible for supporting day-to-day Accounts Payable (AP) operations, with a focus on invoice processing, vendor support, and issue resolution. The position will serve as an escalation point for complex AP inquiries, ensuring timely and accurate vendor payments while identifying opportunities to improve processes and reduce manual work.Key ResponsibilitiesAccounts Payable OperationsReview, process, and support verification of invoices to ensure accuracy and timely paymentAct as a second-level escalation point for complex AP issues, including vendor payment inquiries and discrepanciesInvestigate and resolve issues across invoice processing, payments, and vendor setupSupport payment batch review and approval as neededVendor & Stakeholder SupportHandle escalated vendor and internal stakeholder inquiries related to procure-to-pay processesPartner with internal teams (e.g., Operations) to resolve payment or invoice issuesCommunicate clearly and professionally with vendors regarding payment status and issue resolutionTicket & Workflow ManagementManage and respond to assigned AP tickets within defined service levelsPrioritize workload effectively to ensure timely resolution of escalationsSupport continuous improvement of ticketing and workflow processesSystems & Process ImprovementIdentify process gaps and opportunities to improve efficiency, particularly within global and LATAM operationsSupport documentation and adherence to SOX-compliant processes and controlsContribute to reducing manual work through process enhancements and system improvementsAssist with training documentation and cross-functional knowledge sharingCross-Regional SupportPrimarily support LATAM AP operations, including vendor and banking-related issuesCross-train to provide coverage across North America and other regions as neededProject SupportParticipate in process improvement initiatives and special projectsProvide support for system or process rollouts and enhancementsQualifications5+ years of experience in Accounts Payable, finance, or a related fieldBachelor's degree preferredPreferred Skills & Experience:Bilingual in Spanish and English (strongly preferred)Experience supporting LATAM operations or banking environmentsFamiliarity with ERP systems (e.g., Oracle, Coupa) is a plusStrong problem-solving and analytical skillsAbility to work independently in a fast-paced, ticket-driven environmentStrong communication skills for vendor and stakeholder interactionAdditional InformationThis is an individual contributor role (no direct reports)Hybrid work model (2 days/week in office preferred)Flexibility to support cross-regional teams and time zonesThe targeted pay range for this position in the following location is / locations are:United States - Tampa Office TAO : 70,000 - 105,000 USD / AnnualUnited States - Dallas Infomart Office DAI : 70,000 - 105,000 USD / AnnualOur pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training.The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.Equinix BenefitsAs an employee, you become important to Equinix's success. We ensure all your benefits are in line with our core values: competitive, inclusive, sustainable, connected and efficient. We keep them competitive within the current marketplace to ensure we're providing you with the best package possible. So, wherever you are in your career and life, you'll be able to enhance your experience and bring your whole self to work.Employee Assistance Program: An Employee Assistance program is available to all employees.US Benefits: - Insurance: You may enroll in health, life, disability and voluntary plans that are designed for you and your eligible family members. - Retirement: You and Equinix may contribute to a retirement plan to help you plan for your financial future. - Paid Time Off (PTO) and Paid Holidays: You will receive an accrued amount of PTO each pay period along with various paid holidays for you to rest and recharge. Eligibility requirements apply to some benefits. Benefits are subject to change and may be subject to specific plan or program terms.Equinix is committed to ensuring that our employment process is open to all individuals, including those with a disability. If you are a qualified candidate and need assistance or an accommodation, please let us know by completing this form.Equinix is an Equal Employment Opportunity and, in the U.S., an Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to unlawful consideration of race, color, religion, creed, national or ethnic origin, ancestry, place of birth, citizenship, sex, pregnancy / childbirth or related medical conditions, sexual orientation, gender identity or expression, marital or domestic partnership status, age, veteran or military status, physical or mental disability, medical condition, genetic information, political / organizational affiliation, status as a victim or family member of a victim of crime or abuse, or any other status protected by applicable law.We use artificial intelligence in our hiring process. Learn more here.This posting is for a backfill position, meaning it is to fill an existing vacancy within our organization.