Touring Chauffeur
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Position Overview & Specifications
The Eric James Travel Group are a leading provider of luxury tours and experiences throughout Wales and the UK.
The key to our continued success, is the delivery of excellence in customer service. Our team maintains the highest possible standards, ensuring a client-focused approach across the travel industry.
We work predominantly with boutique travel agencies to provide a world class touring experience to clients predominantly from the Americas, Canada and Europe. Due to nature of the work, professionalism, and nights out are required. The work is exciting and varied and involves driving our luxurious fleet of vehicles on some of the largest, high-profile events to come to the country, looking after leisure and corporate clients and showing them the absolute best of Wales and the UK.
Our chauffeurs act as concierges on the road for their clients providing a safe, punctual, helpful, secure and informed experience; they keep our vehicles clean and sanitised; and they are part of a large supportive team of fellow chauffeurs, reservations/sales staff, and senior management working together.
Key responsibilities:
- Escorting guests to and from destinations throughout Wales and UK
- Helping passengers with their luggage
- Providing expert information on locations and key points of interest
- Making sure that the vehicle is clean and well maintained for each hire
- Ensuring vehicle is well maintained and reporting issues immediately to the office
- Ensuring quality standards are met
- Safe and legal driving practices are expected at all times with or without passengers
- Following accident notification process at all times, in line with insurance requirements
Essential:
- Outstanding geographical knowledge of South Wales and surrounding areas
- Bridgend OR Cardiff Council private hire/taxi licence - however training is available to the right candidates
- Three years professional driving experience
- Medically fit to undertake the duties described in main responsibilities
- Flexible and adaptable approach to working schedules given nature of the role, overnight stays may be required
Job Types: Full-time, Part-time, Permanent
Part-time hours: 40 per week
Salary: £30,000.00-£49,761.56 per year
Schedule:
- 10 hour shift
- 12 hour shift
- Overtime
- Weekend availability
Supplemental pay types:
- Loyalty bonus
- Tips
Ability to commute/relocate:
- Bridgend, Bridgend: reliably commute or plan to relocate before starting work (required)
Experience:
- Driving: 3 years (required)
Language:
- English (required)
Licence/Certification:
- Driving Licence (required)
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Touring Chauffeur roles across Eric James Travel Services Ltd's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £30,000 - £49,762 bracket, including retirement vesting and health parity.
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