General Manger
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Position Overview & Specifications
Looking for something out of the ordinary? We are recruiting now for a General Manager for our Oxford venue.
Escape Hunt is the largest escape room business in the world and a global leader in experiential entertainment. Since it started in 2013, Escape Hunt has opened nearly 50 locations across 27 countries. Together, these sites are home to over 250 of the most exciting escape room games around the world.
Escape Hunt operates its own venues in the UK and through franchise partners in the rest of the world.
We are on the hunt for a talented, enthusiastic, people manager who thrives in a busy, fast paced environment and who would love to work in a fast-growing business. General Managers need to have a strong operational aptitude and the ability to prioritise in a busy customer facing role.
We’re offering an exciting career with real potential to develop your skills and experience, but we will only consider the very best people. You need to tell and show us why we should employ you by writing a cover letter that does just that!
RESPONSIBILITIES - WHAT YOU DO
- Lead, monitor and manage a happy and high performing team - Recruitment, Onboarding and Training, Rota’ing, performance management, brand standard control and motivational leadership.
- New Business Development – implementation of the marketing plan including up-sells, outreach activities and lead generation.
- Deliver an immersive and engaging worlds class hospitality experience.
- Manage all aspects of maintenance, health and safety.
STRENGTHS – HOW YOU DO IT
- Organised - Direct people clearly, using time effectively to get things done
- Coaching - Enable others to develop and grow, empowering them to do things themselves
- Business Development – Be creative, be enthusiastic, be determined.
- Fun - Be the kind of boss everyone wants to work for
WHAT'S IN IT FOR YOU?
- 25 days annual leave
- Contributory pension scheme
- Personal development and on-the-job training and mentoring
- Free birthday day – a day to celebrate you on us
- Flexi hours for early-risers and bedheads alike
- Employee share incentive scheme
- Free Employee Assistance Programme - offering support across professional and personal wellbeing
If you believe that you are the right candidate for this new and exciting role and feel that you’ll bring energy and enthusiasm to the team, apply today by sending your CV with a Cover Letter.
Job Types: Full-time, Permanent
Salary: £27,000.00-£30,000.00 per year
Benefits:
- Company pension
- Employee discount
- Sick pay
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Work Location: One location
Reference ID: #LIVETHEADVENTURE-OXFORD
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for General Manger roles across Escape Hunt's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £27,000 - £30,000 bracket, including retirement vesting and health parity.
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