Shift Supervisor
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Position Overview & Specifications
Shift supervisor
We are looking for a part-time Supervisor to support the day-to-day runnings of all aspects of our business. You will deliver a high-quality menu and motivate your team to provide excellent customer service.
Supervisor responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards according to our service codes. The role requires you to be able to open and close the store and set up the right preparations for the next day.
To be successful in this role, you’ll need good interpersonal relation skills and experience in both front and back of the house. We want you to know how to oversee the shop floor, check-in with customers and balance seating capacity. Back of the house management is also essential, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.
We’ll expect you to lead by example and uplift your team during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have amazing experiences.
Most importantly you help deliver a fun place to visit and work
General Duties
· Opening and Closing the store
. Ensure work demands are effectively prioritised
· Act as the point of escalation for internal/external customer queries
· Supporting management of full time and part time staff
Job Types: Full-time, Part-time
Part-time hours: 0-45 per week
Salary: Up to £11.50 per hour
Benefits:
- Employee discount
Schedule:
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Godalming: reliably commute or plan to relocate before starting work (required)
Experience:
- customer Service (preferred)
- Food preparation (preferred)
Work Location: In person
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Shift Supervisor roles across Esquires Coffee's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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