IT Helpdesk Support
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
We at Euro Systems are one of the UK's leading independent IT providers.
We are based in Glasgow, Scotland, with offices across the UK. We pride
ourselves on providing IT support and telecommunication solutions that
are first-class and cost-effective for our clients
We are currently recruiting for a technical IT Helpdesk Support specialist.
You will have experience in a similar role and will be joining a highly
motivated and dynamic team based in Glasgow.
We are a pro-active and exciting team with a high work ethic - you must
be willing to go the extra mile. In reward, we keep a relaxed working
environment and focus on our internal culture and rewarding our people.
Responsibilities
- Responsible for providing IT support via telephone and remote
- Working to a fixed-time scale.
- Windows Server and network troubleshooting.
- Providing a high level of customer service to a wide range of users,
- Liaison with 3rd party software vendors where required.
in many sectors of the private business environment.
Essential Skills / Experience
- Great Customer relationship skills.
- Task orientated and Self-motivated.
- Experience with Microsoft Windows.
- Ability to multi-task and work to a schedule.
- Experience of Microsoft Application Support (such as Microsoft Office
- Desktop, Laptop & Printer troubleshooting.
- Anti-Virus solutions experience.
- Proactive and self-motivated.
As well as a competitive salary and benefits package, we offer excellent
career progression opportunities.
- Relaxed, fun and fast-paced environment, where we value pushing
- Career development and training plans for all team members.
- 30 days holiday.
- Contributory pension scheme.
- Regular company social activities.
To find out more about the role and apply, please contact: James Glancy
jglancy@euro-systems.co.uk
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for IT Helpdesk Support roles across Euro Systems's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £18,050 - £23,451 bracket, including retirement vesting and health parity.
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