Regional Planner

We are looking for a Regional Planner to join us on a Fixed Term Contract until January 2024.

We have an exciting opportunity for a Regional Planner to join our evolving team. We’re always on the lookout for top talent to join our growing business. In fact, we never stand still, we work hard, make quick decisions and deliver to our ambitious goals every day.

The purpose of this role is to plan and oversee the resource planning requirements that will ensure delivery of service is co-ordinated and delivered by the field team, courier and contractor network in line with customer and client expectations. To ensure that self-employed, SE+ and worker status couriers have all rounds efficiently optimised and stable round structure in place.

With fantastic growth and success over past years, it’s time to shape our future. With our recent exciting rebrand from Hermes to Evri we are all about our people, our planet and our communities.

Our refreshed values are important to us; Do the right Thing, Celebrate Cost Leadership, Be Dynamic and Deliver for Customers. Our Evri people are what set us apart.

We are looking for individuals to come and join the Evri family that share our passion and drive to delight our Customers.

Could that person be you?

You will be accountable for:

• Ensuring the region has sufficient capacity for projected volume across sub-depots and final mile network solutions by using data and forecasting to accurately plan.
• Co-ordinating and reporting on the SE+ holiday accruals and bookings and aligning with regional resource plans to ensure accurate reporting to the Courier Support team while maintaining excellent service levels
• Arranging training provision across the regional management team and organising capacity of seven-day availability of skills to upskill the regional team
• Cost Management including, but not limited to, round negotiations, rate tracker management, PRG, CPU, flex targets and adhoc contractor solutions to ensure cost accuracy across the delivery organisation
• Supporting the Community Delivery Managers by providing excellent round management by creating viable structured rounds and splits and reporting on any postcode discrepancies (seasonal and permanent) to improve efficiency in the area
• Ensuring and delivering resource plans for Peak periods that stabilise the delivery organisation and ensure a smooth operation between delivery units and couriers
• Accountable for asset management and contingency planning to reduce costs and plan ahead
• Providing data analysis on Field activity, courier training and inductions to help identify any areas of improvement to strengthen the delivery organisation
• Managing the Regional Cover File and leading solutions to maintain and strengthen the cover file

To be successful in this role you will require the following…

Qualifications:

• Computer Literate
• GCSE Maths and English or equivalent

Knowledge & Experience:

• Previous experience of coaching, supporting and motivating colleagues
• Problem solving and planning effective contingencies and solutions

Technical & People Skills:

• Customer Focused approach
• Competent negotiation skills
• Ability to adapt to different styles and behaviours

What can we offer you?

We offer an excellent remuneration package with fantastic opportunities for progression, learning and development.

This is a fantastic opportunity to be part of an exciting, forward-thinking business. Do you have the experience, drive and dedication to make your mark within our business?

If so come and join us in our exciting operation to deliver a fantastic parcel experience to our customers for our clients Evri day!

About Us

Every parcel, every person, every place – every delivery made for you.

Evri is leading the way in creating responsible delivery experiences for everyone, everywhere. And we’re doing that by offering the most convenient way to send, receive and return parcels without costing the earth.

Whether it’s a customer sending a present to a friend, a marketplace trader shipping in bulk or a major retailer such as John Lewis, asos or Next, we’ve got it covered. With our team of 30,000 couriers, thousands of local ParcelShops and a growing network of hubs and depots across the country, we safely get parcels from A to everywhere.

And it’s not just customers and retailers who trust us. We’ve won loads of industry awards over the past few years, including gongs for IT, innovation and our green fleet.

But we wouldn’t be the biggest dedicated parcel delivery company in the UK without amazing people. We’re a friendly, ambitious and diverse bunch, united by a passion for delivering the best customer experience. We have great opportunities throughout the business, so take a look to see where you might fit in. We can’t wait to hear from you.

Job Types: Full-time, Temporary contract
Contract length: 6 months

Salary: £36,500.00-£39,500.00 per year

Benefits:

• Canteen
• Company car
• Company pension
• Employee discount
• Free or subsidised travel
• Free parking
• On-site parking
• Referral programme
• Sick pay

Schedule:

• Day shift
• Weekend availability

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Greater Manchester, M1 1AG: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: HER907139