General Manager

General Manager for Leamington Spa's #1 Escape Room

Are you a talented people manager who thrives in a fast-paced environment? Do you have a strong operational aptitude, an entrepreneurial spirit and a passion for providing world-class customer experiences? If so, we want to hear from you.

At Experimental Escape, we're proud to be Leamington Spa's #1 escape room. We're committed to building and hosting top-rated games, and providing our customers with an award-winning experience that is unrivaled. We're on the hunt for a General Manager who shares our passion and vision for excellence.

Responsibilities: As our General Manager, you'll be responsible for leading and managing a happy, high-performing team. This includes recruiting, onboarding, and training staff, creating rotas, monitoring performance, maintaining brand standards, and providing motivational leadership.

You'll also be responsible for new business development with a lot of freedom to implement your own ideas. You will be supported to strategise and create innovative marketing plans, and generate leads through outreach activities and up-sells. In addition, you'll be tasked with ensuring an immersive and engaging customer experience is delivered, while also managing day-to-day operations of maintenance, health and safety, and cleaning.

Requirements: To succeed in this role, you'll need to be a skilled people manager with strong hosting skills and the ability to speak in front of large groups in a clear, entertaining, and informative manner. You'll also need to be organized, able to prioritize effectively, and skilled at coaching and empowering your team to achieve their goals.

Additionally, we're looking for someone who is creative, enthusiastic, and determined when it comes to business development. And, of course, you'll need to be fun and personable, someone that everyone wants to work for.

What We Offer: We're offering an exciting career with real potential for growth and development. We're looking for the best of the best, and we're committed to providing a competitive salary, bonus scheme, and a supportive work environment where you can thrive.

How to Apply: If you're interested in joining our team as our General Manager, we want to hear from you. Please submit your CV and a cover letter that tells us why you're the best person for this job. We can't wait to hear from you!

Job Types: Full-time, Permanent

Salary: £23,000.00-£28,000.00 per year

Benefits:

• Company events
• Company pension
• Free parking
• On-site parking
• Sick pay

Schedule:

• Every weekend
• Holidays
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus
• Yearly bonus

Ability to commute/relocate:

• Leamington Spa: reliably commute or plan to relocate before starting work (required)

Experience:

• Management: 1 year (preferred)

Work Location: In person

Reference ID: Manager