Customer Service Agent Turkish speaking
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This vacancy has been independently reviewed by the OppaJob Transatlantic Career Intelligence Desk to confirm authentic direct employer recruiting, verify compensation transparency, and eliminate applicant processing fees.
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Position Overview & Specifications
This role is open to UK based candidates only.
- Flexible working hours/days
- £23,000.00 – £30,000.00 per year - depending on experience
A leading company that offers localised solutions globally to 3rd party businesses is looking for customer service agents to work with partners in the Turkish market.
Key Competencies
- Proven experience of delivering customer excellence.
- Good knowledge and use of everyday internet use.
- Excellent verbal communication skills in Turkish, a minimum of upper-intermediate level English use (both verbal and writing).
Key Responsibilities
- Handle inbound and outbound contact from customers (phone, e-mail, live chat)
- Teamwork skills
- Transferring accurate information to customers with quality service and customer satisfaction.
- Dedicated to resolving customers' issues or problems
- Confident and ambitious on sales
If you would like more information regarding the Turkish Speaking Customer Support Agent role or to apply please submit your CV, all applicants will be treated in the strictest of confidence.
Job Type: Full-time
Salary: £23,000.00-£30,000.00 per year
Schedule:
- 8 hour shift
Work Location: One location
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: General
Based on transatlantic hiring benchmarks for Customer Service Agent Turkish speaking roles across Expert People Solutions's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to General.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £23,000 - £30,000 bracket, including retirement vesting and health parity.
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