Beauty Therapist
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Position Overview & Specifications
Beauty Therapists – FaceGym – Central London studios
Full-time and part-time roles available - Notting Hill, St Johns Wood, Selfridges, Kings Road, Coal Drops Yard and Support Squad teams
The Brand:
FaceGym is the first of its kind and a unique facial fitness experience, and is in the confidence-boosting business. Think of us as a complete gym workout for your face. We combine powerful kneading movements with our high-performance skincare, innovative tools and cutting-edge technology to tone and tighten the 40+ forgotten muscles of the face – in our Studios, on face-gym.com and our Digital Studio, third-party retailers (Sephora, Selfridges, SAKS, Net-a-Porter to name a few, and many new ones to come), and at home. We are based in central London, working across the UK & USA, with new markets to launch soon!
Who We’re Looking For:
As Beauty Therapist at Face Gym, you will be passionate and out-going, to offer the highest quality facial workouts to our customers. Establish long term relationships with customers, by offering them an excellent personalised service, pertinent to their specific skin concern.
The Role:
As Beauty Therapist your role will include the below responsibilities.
· Build and Maintain long-lasting customer relationships, and recruit new customers on a daily basis
· Deal tactfully with customer concerns, maintaining a professional attitude at all times
· Meet or exceed sales goals
· Make follow up phone calls, bookings, mail flyers and send emails to customers
· Keep a tidy and presentable counter set up. Make sure that the linear, drawers, machines and POS materials are tidy and clean
· In-store organization & implementation of events
· Implement the merchandising guidelines
· Be flexible to work weekends, Bank Holidays and late shifts
· Use accurately the Studio Software
· Be an expert on Sales techniques (stop traffic, sit downs, cross selling)
Skills & Qualities:
· NVQ level 3 or equivalent in Beauty Therapy
· Fluent in English
· Excellent collaboration with colleagues, and the store management
· Skillful to deal with customer complaints and concerns
· Daily check and reply to Customer & HQ E Mails
· A “can do” attitude and flexibility to work on weekends, Bank Holidays and late shifts
· Be Polite, Friendly to the customers and colleagues
· Arrive on time for your shift, and communicate early with your line manager in case of sickness
Our Culture:
At FaceGym we work hard to ensure we promote a working culture that is positive, inspirational and truly inclusive; our teams are as diverse as our customers, and it’s this diversity that drives our success. We believe that people perform better when they can be themselves, in a healthy and supportive team environment.
When coming to work with us at FaceGym, you are joining an amazing company, but you are also joining part of the Family.
Fun
Audacious
Magic
Inclusivity
Love what you do
You are Important!
If these Values mean something to you, and you’d like to work for a Company, where we have fun, are kind to each other and are continuously striving to be the very best – then we want to hear from YOU!
Our Benefits:
- Great discounts on FaceGym workouts and products
- Access to free chiropractor appointments
- 28 days holiday, inclusive of Bank Holidays
- Confidential 24-hour Employee Assistance Programme
Only those eligible to work in the UK or have a valid UK work permit/ visa will be considered for the above position.
Thank you for showing an interest in FaceGym – we know there is a lot of choice out there. We aim to respond to everyone who has shown interest in the role, however due to a high number of applications, if you do not hear from us within 10 working days, unfortunately your application has been unsuccessful.
Job Types: Full-time, Part-time, Permanent
Part-time hours: 16-40 per week
Salary: From £12.00 per hour
Schedule:
- 10 hour shift
- 8 hour shift
- Weekend availability
Supplemental pay types:
- Commission pay
- Tips
Work Location: In person
Reference ID: Beauty Therapists - London
Candidate Selection & Onboarding Process
Application & Resume Screening
Submit your tailored CV/Resume directly to the talent acquisition portal.
Technical & Competency Interviews
Virtual interviews with the hiring manager and multidisciplinary team.
Formal Offer & Benefits Negotiation
Written agreement outlining compensation, equity, retirement vesting, and relocation allowances.
Onboarding & Corporate Integration
Equipment provisioning, team orientation, and commencement of duties.
United Kingdom Right to Work & Skilled Worker Visa Guide
Employment in the United Kingdom requires legal Right to Work verified under the Home Office Points-Based Immigration System:
Sponsoring employers must hold an active Home Office A-rated Sponsor License and assign a valid Certificate of Sponsorship (CoS). Role must meet the general minimum salary threshold (£38,700) or occupation going rate.
Continuous employment under Skilled Worker status establishes eligibility for Indefinite Leave to Remain (ILR) after 5 continuous years, leading to British Citizenship.
Candidate Preparation Blueprint: Beauty & Wellness
Based on transatlantic hiring benchmarks for Beauty Therapist roles across FaceGym's corporate sector, successful applicants typically excel across three core dimensions:
Demonstrated portfolio evidence, architecture/system design case studies, or validated professional certifications directly applicable to Beauty & Wellness.
STAR method competency responses highlighting cross-functional leadership, conflict resolution, and delivering measurable enterprise ROI under tight timelines.
Total compensation expectation aligned within the benchmarked £12 - £12 bracket, including retirement vesting and health parity.
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